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The Hyatt is lovely and clean however its very outdated and in need of a refurb. After staying in modern hotels, half the price, throughout Japan we were surprised at how aged the property felt.
Well managed hotel, friendly and helpful staffs. Location not super convenient, need to walk about 7 mins to Shirokanedai station. Not much amenities around the hotel.
Everything was extremely efficient and the staff went over and above to make sure your stay was exceptional.
Property was very clean and staff were exceptionally helpful. Conveniently located next to Imperial Palace and a great running trail. Quiet location and close to Tokyo Station.
The Andaz exceeded all my expectations of a top hotel. Their service and staff was exceptional.
Beautiful hotel with a beautiful garden. The hostess at one of the restaurant on the 3rd level was not accommodating at all. Overall the front desk and check in staff and outdoor bellman and friendly workers in the front are super nice!
Excellent customer service when I was unwell. Very clean and well presented as well
location, next to train station, everything you need you can find there
Near to train station, so convenience
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