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Shibuya Excel Hotel Tokyu

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Luxury
4.0 star property
9.2

Wonderful

Urban retreat in Shibuya

Panoramic views of Shibuya Crossing captivate guests from the hotel's 25th-floor restaurant and select rooms. The airport limousine bus stops at the entrance. Steps away, the vibrant neighborhood offers countless dining options from ramen shops to upscale sushi restaurants.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is NT$6,769
NT$8,340 total
Jun 15 - Jun 16

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Shibuya Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on 2026/6/15 start from NT$6,769, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 3000 per night.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Shibuya Excel Hotel Tokyu?

Check-out is at 11 AM.

Where is Shibuya Excel Hotel Tokyu located?

Located in Shibuya, this luxury hotel is 0.1 mi (0.2 km) from Shibuya Crossing and within 3 mi (5 km) of National Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 2-minute walk and Meiji-jingumae 'Harajuku' Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1508 out of 2085 reviews
Rating 8 - Good. 394 out of 2085 reviews
Rating 6 - Okay. 116 out of 2085 reviews
Rating 4 - Poor. 32 out of 2085 reviews
Rating 2 - Terrible. 35 out of 2085 reviews

Reviews

Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, and very nice rooms.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Wladimiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel great service great location spacious rooms outstanding breakfast.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, the rooms were comfortable and it’s in the heart of of Shibuya.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Maria Del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and the best location.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Lauryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and friendly staff
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, clean nice size rooms and a view of Shibuya crossing!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, clean rooms
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service was amazing! the rooms were clean as well. great location!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are incredibly attentive and helpful. The location is perfectly situated in the middle of everything and easy access to the train.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location—super convenient and close to everything, right by the iconic Shibuya Crossing. The staff were very helpful and even called a taxi for us, which made everything so easy.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want the full downtown experience this is the place to stay. The famous Scramble Square is right outside the door, plus an easy train ride to SkyTree which is an absolute must if you want an incredible view of Tokyo.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Meghna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place , clean , views access to train and crossing and evening night life
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Venkatsatish Chakrapany

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, rooms clean and great location.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Minako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Very quiet considering its central Shibuya location. Clean and modern rooms with comfortable beds.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super central with 7/11, transportation and many food options close by. Rooms were clean and staff were kind and helpful! Really enjoyed our stay and would definitely recommend.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly located with the subway nearby. Rooms were clean and nice size. Staff was helpful and very friendly. We stayed at the start and end of our trip and I highly recommend it.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Annie Jie Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the staff are nice and helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nicole Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and everything was perfect. The room was quite small but it was still a nice room. Location was ABSOLUTELY PERFECT. Will stay again!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location overlooking Shibuya Scramble Crossing. We had the corner room with views of the crossing and city scape. Very nice breakfast with views (again). Staff were friendly and helpful. This is a great place to catch the airport limousine bus to the airport too! Loved our short stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, property conditions & facilities
Clean room, location, buffet choices, friendly staff.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Genny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right at Shibuya Crossing and close to the train and bus stations, which made commuting very easy. The rooms were clean, the staff was wonderful, and it’s very family-friendly. A great place to stay for first-time visitors to Japan.
Stayed 5 nights in Feb 2026