東岸 5 星級飯店

「There are too few food varieties, the supply is very slow, and the quantity is very small, almost every day」

「Is a perfect place for families. There are activities for all ages. For me is without debt the best Caribbean destination.」

「This resort smells like sewage and dead fish. The smell is so horrible that we didn't spend one minute on the patio!!. The beach is full of seed weed and the water looks like a filthy river! The linen is dingy, not white, and we had to ask for more wash cloths. If you don't speak Spanish, most of the staff does not even try to communicate with you, and it doesn't have a conceaigre service. Don't be fooled by the marketing photos and videos, this resort is not what it looks like.」

「Our family had a wonderful stay at Grand Palladium, and overall we had an amazing vacation. We were fortunate to be upgraded to Family Selection, and I honestly think it made a huge difference in our experience. The exclusive dining options, family-friendly amenities, and activities for the kids were excellent. If you're traveling with children, I highly recommend the upgrade—it was absolutely worth it. The food was fantastic at almost every restaurant we tried. We really enjoyed the variety...

「My overall stay was nice. Everyone there was so nice and helpful especially Luis Acosta. He was the man to make it happen for us. However they do need improvement with their room service and more snack bars through out the resort. Example on room service : I placed an order for food one day which took them 3 hours to come. Another day I called and stated I needed ice and water and only received one thing. For snack food we only had the sports bar which was an inconvenience when you were in the...