Lakeland - Winter Haven 4 Stars Hotels

"This property is nice and conveniently located near to major attractions in Kissimmee. The cost wasn’t bad for the unit we received, but it was pretty dated and could have been cleaner in some areas. I usually do a bit of a deep clean when I get to frequently used spaces, but had to do a thorough clean in the kitchenette area, especially the flat stove stop. Overall, not bad and you can save money by preparing meals if you have a kitchen/kitchenette situation."

"Rooms were dirty there was hair in the bathtubs I called the guest service they supposed to send somebody to clean it .. 5 days passed and nobody arrived .. I guess they got lost in the building ! Other then that rooms are huge and beautiful but becareful where you book it becouse they will put you at the end of the resort where u have to walk 10 min to the pools.. adding very expensive at the resort ! Drinks are like water but they charge 21 dollars for it ..on top of that they add tip so check your bill so u don’t tip double lien we did !"

"Old and aged. Far from nice condition. In desperated need of renovation. The air conditioner in my room sounds like a freight train. .. TV is a joke ..! Nothing its better ... regular broadcastibg TV and pay per view like 1995. ... Everything was pretty dated. Bed was also pretty average. I ended with the shower faucet knob in my hand ..! Restaurant is average. I recommend to do not pay the breakfast and go to Panera two blocks away for half the price. I paid for the breakfast in my package and do not worth it. Staff was very kind. Plenty if parking. Close to epcot. In need of urgent renovation. "

"Both pools East Village and Lazy River were great. My only complaint/suggestion (which I hear from Management that it is being attended to, and thank you for the gift basket left at our door) was the website. It is outdated and could be so much better. Had problems booking cabanas and also no real resort information available. Wish we didn’t have to get parking passes from time share sellers, but do understand that that is the property. All in all a good stay. "

"Disappointed the adult pool was closed, but understand - the outdoor bar and barcade hours should be longer. Crazy that they close so early . "

"I didn’t like the Kay out of the property. It is not a hotel in the traditional Embassy Suite format. To have to drive to the main kovby from a separate building was inconvenient and not what I expected from Embassy suites. It was clean, comfortable and the staff professional. I never saw the pool. There was a relationship with another property which wasn’t explained thoroughly. I’d never stay there again."

"The room was clean. My wife reserved a room prior to this stay because she had a seminar from her work. We wanted to stay an extra day, so I booked another room. We asked the staff if it was possible to check us in the same room so that we didn't have to pack and move to another room. The hotel was very accommodating and was able to help us with our request! Awesome CS and would definitely stay here again! "

"Nice resort , it was exactly what was expected. If any complaint, priced a little higher than it should be . "

"The staff is out of this world. They are great!! The cottage was very nice as well. Loved the location and the pool!! The grounds are very well kept and it is centrally located. Close to anything you want. The only down side was that the H2O water park was closed. This was not told to us when we booked our trip. Seems like we paid for it but didn’t get to use it. We didn’t find out until we arrived. Overall it’s a great property and I would stay again!!"