The rooms were spacious and looked good - there were a few issues - the dishwasher didn't work, the washing machine was moldy, but nothing that was a make or break.
We really enjoyed the complimentary access to the water park - that was the highlight of the trip, but again, it wasn't always well maintained - it was particularly breezy one day and the amount of debris in the lazy river was borderline gross.
I will say - my biggest issue was the people working - every interaction I had, EXCEPT for at the water park, was not very welcoming or helpful. I asked the receptionist about a fee I was unsure of and she seemed annoyed and unwilling to explain, didn't tell us the difference between wristbands and the card (none, they don't check) or really about how to navigate the hotel. Later that night I had casually asked an employee at the market if he knew and he very quickly told me to ask someone's who job it was and got annoyed because I didn't know where to place my order (the man at the counter said with him first and then the register, this young man said the opposite, and when i tried to order he then reprimanded me for ordering the wrong way).
Would I stay here again and completely avoid the people who work there? Absolutely. Also recommend renting a car - it's a bit far out from the parks and other drivers told us they weren't taking rides to the Grove because of the distance back and forth.
