「Staying at the Palace was an excellent choice! We had a tremendous time during our stay. The staff was kind and friendly, the food was delicious, and my wife especially enjoyed the pool area. We were celebrating our 10-year anniversary, and the experience made it even more special.
I would highly encourage anyone visiting Biloxi, Mississippi, to make the Palace your first and only choice. Every area of the hotel was clean, beautiful, and welcoming. We look forward to returning!」
「The continental breakfast waffles were great! Everything was fully stocked. The bed was also great. The pillows were a little on the small side. Housekeeping was very helpful. Loved the pool!」
「We can literally hear people talking. People next door was very loud, they played music and yelling loud at 1:00 am. We couldn’t fall asleep. AC is right next to my bed and it blows out wind right to your face all night.」
「It’s really bad experience! The elevator was failed and I need take a large and heavy bag going down to 1st floor,I never want have this hotel again .」
「Our stay here is always a good one! All the way from the comfy beds to the perfect scenery of the ocean. Room is always clean and so are the bathrooms. Staff is very friendly and accommodating. We’ve been loyal clients since Hillsboro was under Sonder now with the switch to Kasa. It seems that our stays are gonna be even better plus more.」
「I was completely content and satisfied with the service, the staff, the easy check-in and check-out. The room was clean upon arrival and throughout the stay.
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"The route to the room was confusing and there was no clear guidance. Many guests, like us, kept getting lost and taking the wrong paths over and over again.
The front desk service was excellent. The interior of the hotel rooms, the swimming pool facilities, the bar, etc. all met the standards of a four-star hotel. However, the toilet in the room was not much different from that in a motel. It was rather simple and it seemed that the hotel had run out of funds when it came to decorating the toilets in the rooms."
"I know there are a lot of mosquitoes there. If I can burn some mosquitoes, I will give more. I know it is difficult. In addition, the door lock leading to the beach is broken. When I went out, the staff told me that I could come back if I had the room card. Later, I found that the room card could not be recognized. I wandered around for a long time and could not get back to the hotel. This experience was not good."
