「The shuttle service is one of the reason I picked this hotel , however the shuttle transfer reservation system it’s a little bit messy. after I make a complaint. The hotel management has arranged the relevant service , however i realised that actually they didn’t do any check up regarding the confirmation, so basically is the backend third-party system gave me a lot of hassle 」
「Property is very close to Margaritaville & Island H2O Waterpark. Walking distance. Also many restaurants and shopping close by. Room was clean and very well stocked for cooking in room if preferres. Only downside was it has a small Keurig not a coffee pot. 」
「Amazing fine dining restaurant Four Flamingos. Very comfy bed with beautiful view of lake. Excellent gym, lake running track and included kayaking. Fantastic service and welcome from all staff members we interacted with. Excellent location - very quick Ubers to all the Disney parks, Epic Universe and the premium outlets.」
「We check-in at late night, there’s only one security guard seat on a chair and no one work on the front desk. The security guard had to wake up the receptionist. He was not welcome at all and carry a bad mood while he was helping us to check-in. We booked a king size bedroom online but the receptionist gave us a room with 2queens size bed without telling us the king size bedroom were full. When I call the front desk to switch the room, it was the security guard informed us this bad news without...
