「I would say without question if I could give Ette Hotel 6 stars I would. The hotel is modern and spotless amazingly comfortable beds and linens. This is a reasonably small hotel personal recognition by the staff made our stay an in even happier experience. Great location especially for Disney but easy to get everywhere around Orlando with easily accessible main road links. Free parking was a consideration when comparing to other hotels in the area.」
「The place is everything I need. The environment and facilities were perfect. The workers here are so freiendly and alwasy willing to solve our problem. We stayed there for 42 days. It was our temporary lovely home. 」
「My suite was amazing! It was set up just like an apartment. The decor was beautifully done. We had plenty of space and enjoyed the comfortable seating on the balcony. The bathroom was spacious and very clean. Breakfast was good as well as the happy hour.All the employees we encountered were friendly. We'll definitely be staying here again. 」
「The environment was fine, although it was quite far from Animal Kingdom, but the hotel service was poor. We checked in on Friday night and thought it was okay, so we planned to stay for another night. I tried to book an additional night through Expedia, thinking I was reserving for Saturday check-in and Sunday check-out. However, due to my mistake, I ended up booking Sunday check-in and Monday check-out. Our return flight was already scheduled for Sunday, so I immediately spoke with the manager...
"The environment was fine, although it was quite far from Animal Kingdom, but the hotel service was poor. We checked in on Friday night and thought it was okay, so we planned to stay for another night. I tried to book an additional night through Expedia, thinking I was reserving for Saturday check-in and Sunday check-out. However, due to my mistake, I ended up booking Sunday check-in and Monday check-out. Our return flight was already scheduled for Sunday, so I immediately spoke with the manager downstairs. They told me to contact the third party (Expedia). I quickly reached out to Expedia, and they informed me that I could pay the difference (the $160 fee for Sunday night would be treated as a penalty) and change my reservation to Saturday check-in (with a new charge of $230). However, everyone kept shifting responsibility and insisted on charging the penalty fee (the entire cost of Sunday night as a penalty). I simply wanted to move the date one day earlier, not cancel the reservation, and I was willing to pay the price difference since Saturday was more expensive than Sunday, but they refused. The entire experience was very disappointing, and I am also dissatisfied with Expedia’s service. I would advise others to be extra cautious when booking to avoid a negative travel experience.We did not check in for that night, but the charge was still applied as usual."
