「Overall it was a nice stay at The Cove. Location was great for those of us not wanting to be right in noisy downtown. About 25 minute walk, and 5-7 minute drive to the heart of Salem. Room was clean, decor and styling was nice, and it was fairly quiet. The only negatives I have are that one day our room was only half done room service wise for some reason, and the original lady who checked me in wasn’t overly friendly. Not rude, but not nearly as helpful or friendly as the other guy that was...
「Here’s a polished review you could use or adapt for Hampton Inn Salem:
⸻
⭐️⭐️⭐️⭐️⭐️
I had a wonderful stay at the Hampton Inn Salem. The location was perfect—close to all the attractions in downtown Salem, yet still quiet and comfortable. The room was very clean, modern, and well maintained, with a comfortable bed and plenty of space.
The staff were friendly, welcoming. Breakfast was a nice bonus, with a good variety to start the day. Parking was convenient, which made exploring Salem very...
「The Silsbee Suite was lovely! Its def just for 1 or 2 ppl even though the kitchen is huge there is only 1 queen bed and a couch. You also habe acess to your own private patio but we were out all day and didnt really utilize that. This property is in walkimg distance to everything you need to get to and see in Salem. It is an old house and you can hear EVERYTHING! Even the other guests if they sneeze or laugh so just be aware of that. I would def stay again 」
「this is my first time to stay with Extended Stay America. there is no breakfast,no coffe maker if you don't ask for the frontdesk.
if i have choice, i will not stay with this hotel again.」
「Absolutely one of a kind historic home - it ended up being the very best part of our trip. The housekeeper was lovely, the breakfast and decor are thoughtful and elegant.」
「Absolute Best Location in Salem. Everything about this B&B was great. Super friendly and beautiful place. Although we were told the place was full we didn’t hear a sound from others. It was a few minutes from the City witch mall and the pedestrian shopping. Also within the same distance to the trolley stop (which I highly recommend). If you’re looking for a great experience then stay here. 」
「Studio was very nicely laid out and the owner of the property was friendly! Area the house was in was quiet but yet still walkable to downtown Salem. Bagel place across the street was amazing as well」
"I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and asked the manager to check, but they also said there was no refund. I think this hotel is deceptive. If I had a five-star review, I wouldn't give it a single star. It's terrible. If there was a complaint number, I would definitely file a complaint with this hotel, not just the Hilton. It's worse than an average hotel. It's ridiculous."
"Hotel itself is nice. The room is also new and clean. Problem is the service. First hotel lost my luggage stored there and also could not find my parcel when I checked in. Housekeeping is v chaotic and not hygienic. "
