I booked this stay through Expedia and was charged over $1200 for the night. When I checked into the hotel, the gentleman looked at my reservation and said wow you paid a lot of money for this room and, we don’t have that room available. He said I’m talking to the manager. I will be right back. Upon returning, he said we will be charging you half of what Expedia charged you. He also said make sure Expedia gets a hold of us for the authorization for the discount. I got a hold of Expedia and they continually tried contacting the property manager without success and therefore said there was nothing they could do. So I basically paid over $1200 for a suite that I reserved and got just a regular room. This is just not right.
Ron
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Laura
家庭旅遊
2025 年 4 月 23 日
喜歡:整潔度和員工素質
Hotel is being renovated so there are no restaurants available. However, it is connected to the Prudential Center so they are restaurants there. It's a great area but parking is expensive
Laura
於 2025 年 4 月住了 2 晚
6/10 一般般
Jessica
情侶出遊
2025 年 4 月 22 日
喜歡:整潔度和員工素質
Hotel was under construction, so there was no lobby and had to go in through a small side entrance. No restaurant or bar on the property, however it connects to prudential center so lots of options there. Love the pool with the cabanas and our view of the city and Charles River from the 26th floor was stunning.
Jessica
於 2025 年 2 月住了 2 晚
8/10 不錯哦
Jessica
家庭旅遊
2025 年 4 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The only issue we had was that our room had a thin door adjoining the next room and we could hear every word our neighbor said late into the night. She was on speaker phone for hours off and on. When I finally called down to guest services I was told security would be called, but i finally knocked on the connecting door a few times and she got quiet. Those doors should be more sound proof.
Otherwise, staff and facilities were wonderful. Sad we missed the opening of the restaurant by just a few days.
Jessica
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Joanne,Salem
2025 年 4 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent fitness facilities (separate cardio room, weight room, indoor/outdoor large pool that is good for lap-swimming. (One suggestion would be to hold a lap lane for adults wanting to do laps as at certain periods kids take over with inflatable toys, etc.) The hotel was very clean. Front desk staff member upon arrival seemed bored and was just looking around at everyone else in the area but other than that, everything was great. I understand there are renovations going on but these did not affect me other than that dining areas were closed.
Joanne
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Monika
2025 年 4 月 15 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice hotel
Monika
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Aruna
家庭旅遊
2025 年 4 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is very nice and connected to the Prudential Center which has many eateries- convenient for a cold winters day. We chose this hotel because it was walking distance to Northeatern University. Very convenient.
Aruna
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Elena
2025 年 4 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
TV settings were not set for the accurate day and time and could not be adjusted during my 3 day stay
Elena
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Iulia
2025 年 4 月 11 日
喜歡:整潔度、員工素質和住宿環境和硬體
Too bad we didn’t get to see the new lobby it seems very nice
Iulia
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Pete
2025 年 4 月 8 日
喜歡:整潔度、員工素質和住宿環境和硬體
Q
Pete
於 2025 年 4 月住了 2 晚
8/10 不錯哦
Alexandrea
團體旅遊
2025 年 4 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was clean, the room was great. Checking in was easy, even got to check in early which was great. The view from the room was great too.