Great location, great bed linens … however:
1. I booked a Studio King room for 5 nights, and it had specific pics of this room displayed on their website. I also wrote to them 4-5 days prior before paying and checking in to the hotel asking if we could get the room with bay windows on each side of the bed ie. lots of sunlight, hence the extra charge. They wrote back, guaranteeing me that I would receive this particular type of room. Upon arrival, I was informed that there were several types of 300 sq ft King Studio rooms and that they could not promise me anything, despite already having done so in writing. In the end, I was not given what was promised in writing.
2. Two elevators - one not working, the second one very slow and sketchy. We ended up taking the stairs everyday from 5th floor.
3. They claim they have a bar/lounge and restaurant. They do not, it belongs to another entity and when you wish to bring your glass or bottle of vine upstairs to your hotel room, it will be in a coffee cup. Also,
there is no room service nor an option to make your own coffee/tea in your own room. You have to go downstairs to first floor where there is a common room with a coffee machine and vending machines.
3. We had stains on walls in bathroom for all 5 nights staying there. I guess details are not important.
4. We informed the reception downstairs that the bathtub tap was leaking, it was not dealt with.
5. It has a significant smell/odor throughout the corridors and room itself.