「First, we brought three large pieces luggage for this long trip. The hotel offered us a room on the sixth floor without helping us carry our luggage or even telling us how to go to the sixth floor. The highest floor the elevator could reach was the fourth floor, so we had to carry our luggage a long way up to the sixth floor using the stairs, and the next day, down to the first floor as well.
Second, I’m a VIP member of Hotels.com, and the website clearly stated that this hotel would provide VIP...
「Staff was friendly and helpful. Hotel is beautiful and clean. It is an old building, but feels well kept and comfortable. The elevator is old and small, but works well and is an interesting feature. The room was well appointed and clean, with a sepia mural on one wall. The mattress was a little hard, but still quite comfortable. The bathroom layout was a bit less than ideal, as the toilet was right next to the door and the toilet paper roll was far enough away that one had to stretch a bit to...
