「First, we brought three large pieces luggage for this long trip. The hotel offered us a room on the sixth floor without helping us carry our luggage or even telling us how to go to the sixth floor. The highest floor the elevator could reach was the fourth floor, so we had to carry our luggage a long way up to the sixth floor using the stairs, and the next day, down to the first floor as well.
Second, I’m a VIP member of Hotels.com, and the website clearly stated that this hotel would provide VIP...
「Breakfast is good and enough. But variety can be more eg. Eggs other than scrambled can be boiled or fried. Fruit other than apple and banana, can be of other combination. Guest like me for weekly stay would not want to eat any more at the three end days.
Besides please add a stand light at the side of TV in the guest room where is completely dark.Every time I search things in my luggage or drawers, I have to switch on my phone light . .」