The Best Hotel with a Concierge in Riviera Maya from NT$9,036 in 2026

A tropical beach with clear turquoise waters, numerous boats, and a resort area with thatched-roof buildings.

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Our top choices for Riviera Maya hotels with concierge

Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive

Playa del Carmen

Joana

NT$55,368 total

includes taxes & fees

Aug 16 - Aug 17

3 outdoor pools, pool umbrellas, sun loungers

Grand Velas Riviera Maya - All Inclusive

Playa del Carmen

Hanyi

NT$38,981 total

includes taxes & fees

Aug 20 - Aug 21

3 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Puerto Morelos

raad asad

NT$9,036 total

includes taxes & fees

Jul 22 - Jul 23

Valentin Imperial Rivera Maya All Inclusive - Adults Only

Playa del Carmen

Beatriz

NT$14,536 total

includes taxes & fees

Aug 9 - Aug 10

Premium Suite, 1 King Bed, Non Smoking, Beachfront | Terrace/patio

Fairmont Mayakoba Riviera Maya - All Inclusive

Playa del Carmen

Oscar

NT$27,828 total

includes taxes & fees

Jul 24 - Jul 25

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Playa del Carmen

Maria G

NT$29,156 total

includes taxes & fees

Aug 9 - Aug 10

El Dorado Maroma, All & More Inclusive - Adults Only

Maroma

Derek

NT$14,873 total

includes taxes & fees

Aug 9 - Aug 10

Premium bedding, down comforters, minibar, in-room safe

Banyan Tree Mayakoba

Playa del Carmen

Raja

NT$21,132 total

includes taxes & fees

Aug 7 - Aug 8

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Top Riviera Maya Hotel Reviews

Barceló Maya Colonial - All Inclusive

10/10 Excellent

"Great place"

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

10/10 Excellent

"Staff was friendly and helpful at all times. They made our vacation perfect, and we will definitely be returning yearly! The food was amazing, rooms were clean and maintained, amenities were nothing short of a luxurious experience."

Occidental at Xcaret Destination - All Inclusive

8/10 Good

"We recently stayed at this hotel and overall had a wonderful experience. Our room was beautiful and comfortable. The only issue we encountered was that the air conditioner leaked, soaking all of our clothes. Thankfully, the hotel staff handled the situation incredibly well and washed all of our clothing at no extra charge, which we really appreciated. One of the highlights of our stay was all the wildlife around the resort. We saw monkeys, macaws, deer, raccoons, and even some of the adorable rat-like animals native to the area, which made the experience feel very unique. The food was excellent! The main buffet had a huge variety of options, and the green chilaquiles were definitely my favorite. I recommend going early in the morning since it gets very busy later on. We also had lunch one day at the oceanfront buffet, and it was fantastic—the food was delicious, the service was excellent, and it was much less crowded. Paco’s Tacos and the pizza were also both delicious. Definitely make dinner reservations ahead of time—they’re absolutely worth it. Our favorite restaurant was the Italian restaurant, and we also really enjoyed the Oriental restaurant. The steakhouse, however, wasn’t our favorite and was the only dining experience we probably wouldn’t repeat. The beach is on the smaller side, but we were lucky enough to have beautiful, crystal-clear water during our stay. Another huge perk is that Xcaret Park is literally about a five-minute walk from the hotel entrance."

Catalonia Royal Tulum Adults Only - All Inclusive

10/10 Excellent

"Awww man where do I begin??? From the moment we got off our transport to the days we stayed there to my check out this morning, everything was excellent!!! Well kept , great hospitality, great customer service!! I wish I can request for you guys to ask for a specie person but that’s won’t be necessary. Because they are all amazing!"

Grand Palladium Kantenah Resort & Spa All Inclusive

10/10 Excellent

"We had the best time with two young kids. The food was always delicious with some many options between the restaurants and buffets. The servers and staff were always helpful and accommodating to our children. Our concierge’s, Cielo and David, were especially helpful. They met every need we asked for. They handled all reservations for us and sent the schedule for the day every morning. Also, we were having an issue with house keeping coming to our room while our kids napped and they were able to schedule when house keeping would come. They helped arrange anything we needed and support in every question and request we had. They really elevated our time here. Will definitely come back and be booking through Expedia to get the concierge help again. Only downside was the beach was unusable due to the seaweed. But that’s a time of year thing and not the resorts fault."

Dreams Tulum Resort & Spa - All Inclusive

10/10 Excellent

"We went here to celebrate a family members anniversary this past Valentine’s Day weekend. What a great experience this was! From the moment we checked in and were offered fresh cold cocktails to all the points in between. The staff and their attentiveness was amazing. The food was great, the bars were great, the activities were fun, and the location was beautiful. Definitely a great vacation at a great price and we would definitely visit here again. Forgot to mention everything was included… yes everything."

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Check availability on Riviera Maya Hotel with a Concierge

Our top choices for Riviera Maya hotels with concierge

Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive

Grand Velas Riviera Maya - All Inclusive

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Valentin Imperial Rivera Maya All Inclusive - Adults Only

Fairmont Mayakoba Riviera Maya - All Inclusive

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

El Dorado Maroma, All & More Inclusive - Adults Only

Banyan Tree Mayakoba

The St. Regis Kanai Resort, Riviera Maya

The Reef Playacar Beach Resort & Spa

Top Riviera Maya Hotel Reviews

Barceló Maya Colonial - All Inclusive

Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Catalonia Riviera Maya Resort and Spa All Inclusive

Occidental at Xcaret Destination - All Inclusive

Catalonia Royal Tulum Adults Only - All Inclusive

Grand Palladium Kantenah Resort & Spa All Inclusive

Dreams Tulum Resort & Spa - All Inclusive

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Find Hotel with a Concierge in Riviera Maya

Change your mind

Treat yourself

Be picky

Check availability on Riviera Maya Hotel with a Concierge

Our top choices for Riviera Maya hotels with concierge

Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive

Grand Velas Riviera Maya - All Inclusive

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Valentin Imperial Rivera Maya All Inclusive - Adults Only

Fairmont Mayakoba Riviera Maya - All Inclusive

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

El Dorado Maroma, All & More Inclusive - Adults Only

Banyan Tree Mayakoba

The St. Regis Kanai Resort, Riviera Maya

The Reef Playacar Beach Resort & Spa

Top Riviera Maya Hotel Reviews

Barceló Maya Colonial - All Inclusive

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