bonito resort,hay playa privada,buen desayuno,la gente muy amable ,pasamos bien aca!
Yu Ting
於 2022 年 5 月住了 1 晚
10/10
Todo estuvo excelente , tanto instalaciones , personal en especial a Tyler lo super recomiendo 100%
diego enrique
於 2025 年 6 月住了 3 晚
10/10
Muy bonita locación y bastante seguro.
Silvia
於 2025 年 6 月住了 3 晚
10/10
This location is very safe, quiet and beautiful. We are grateful that it has enriched our experience in Mexico.
Sandra
於 2025 年 6 月住了 4 晚
8/10
I loved the jungle theme, the staff was very friendly and helpful, the restaurant food was very good, but the breakfast buffet did not have bacon or sausage and the bed was very hard.
Samuel
於 2025 年 6 月住了 5 晚
10/10
Everything was amazing! Will be bringing the entire family back.
Javier Ochoa
於 2025 年 6 月住了 6 晚
10/10
Me gusto la ubicacion aunque si no te mueves en taxi o alguien que sepa moverse, y a eso le sumamos que al menos telcel no tiene buena cobertura es un poco confuso, pero ya adentro del hotel es otra situacion, ya que no necesitas nada del exterior.
Nosotros visitamos el temazcal con la sra Aurora y fue muy linda experiencia y recomendable, las instalaciones del spa son muy amigables y especiales.
Lo que no me gusto fue la distinción de trato por parte del personal de bartender de bar de alberca entre personas rubias y personas latinas, por mas que deje propina el trato siguio siendo diferente.
Fue lo unico que no me parecio agradable.
La vista del mar es espectacular y se que no esta a su alcance el tema del sargazo, pero quitando eso esta especial el hotel.
chavez
於 2025 年 6 月住了 3 晚
10/10
The nature around the area
herman
於 2025 年 6 月住了 1 晚
10/10
The front desk employees were very kind and the Chula Vista restaurant staff were the friendliest and most attentive people ever! The food was delicious and our favorite night was when they served the tacos al pastor, with an actual trompo. We stayed a total of 6 days and every employee we interacted with was nice and very helpful; starting with the group bookings employee, the gift shop employees to the cleaning crew. The hotel is a true retreat in nature and the immense amount of greenery creates a peaceful and calming atmosphere. It felt great getting back to a clean room every night thanks to room service. The person in charge of hiring the staff is doing a great job because this is by far one of the best teams we have ever encountered.
Laysa
於 2025 年 6 月住了 5 晚
2/10
Very disappointed with this hotel.
Poor quality services: smelly room with a view of the back of the hotel, mediocre meals, very disappointing all-inclusive package. The beach was full of uncleaned sargassum. We were supposed to be refunded for 2 days of the all-inclusive package — the manager even signed a refund agreement. But once we left, we never heard back and the refund was never processed.
Avoid this place!
Photos coming soon.
Anaïs
於 2025 年 6 月住了 2 晚
8/10
Muy bonito y cómodo,solo ayudaría más que el estacionamiento fuera más amplio
Nancy Monica
於 2025 年 6 月住了 4 晚
10/10
Great family resort, everyone was so nice and accommodating. The food was good especially the Mexican restaurant loved the black beans. The drinks definitely on point love the mojito and the pool was never crowded my kids had a ball
Aliah
於 2025 年 6 月住了 4 晚
6/10
Beds are not comfortable at all phone didn’t work the whole stay
yvette m
於 2025 年 6 月住了 4 晚
8/10
We stayed at The Reef Playacar as a last minute change of plans while we arrived in PDC.
As we arrived, the staff was very nice and upgraded our room as it was our Honeymoon. The servers and bartenders were all very nice and we had minimal problems with the language barrier.
Food at the buffet was mediocre and kinda feel like it was geared towards the bland American cuisine. Late night tacos on the other hand were amazing.
The biggest issue we experienced at The Reef was how pushy the front staff was about their “platform” and how hard they pushed it on us. Almost felt like they were shoving it down our throats and when we said we weren’t interested, their demeanour towards us changed almost instantly and we didn’t feel as welcome or comfortable there.
Cleanliness of the property was good, but minor things like rusty shower door hinges in the room left a lasting impression
Mathieu
於 2025 年 6 月住了 4 晚
2/10
El personal no es amable
Hanssen
於 2025 年 6 月住了 2 晚
10/10
Excelente en todos los sentidos volveríamos sin duda alguna
Giancarlo
於 2025 年 6 月住了 2 晚
8/10
Everyone was kind, respectful and helpful. I loved how clean, and close to everything you want to do.
Pearl Marina
於 2025 年 6 月住了 4 晚
8/10
Bartenders and activity folks were amazing they made vacation great for me
Vicki
於 2025 年 5 月住了 7 晚
8/10
Playa Ubicacion
Ricardo Garcia
於 2025 年 5 月住了 3 晚
8/10
This property is beautiful. The food needs to be better
ROBIN
於 2025 年 6 月住了 6 晚
8/10
Maria
於 2025 年 6 月住了 4 晚
10/10
ammaro
於 2025 年 6 月住了 1 晚
10/10
Excelente servicio todos muy amables la comida súper variada y muy rica
Martha
於 2025 年 6 月住了 1 晚
10/10
Maricela
於 2025 年 6 月住了 5 晚
10/10
Lo recomiendo, todo muy bien sobre todo el servicio al cliente