Search Aparthotels in Residencial Bavaro Punta Cana

"Loved our swim up room. Room was cleaned daily and always felt clean. Food was just ok, nothing special but we all found something to eat."

"The two pools and the beach were AMAZING! My biggest complaint is that there are signs posted all over that you are not allowed to reserve chairs but everyone does it anyway. We watched people reserve chairs on both the beach and at the pool and didn't use one of the sets all day. The property was always clean and most staff are friendly. The food was ok. We preferred the buffet and room service food over the restaurants. Getting in to one the of restaurants to eat takes some time to understand. They say you only need reservations for 3 of them but they take names down on a list on a first come, first serve basis. All of the higher end alcohol was an extra charge. This included Malibu (which I would argue is not high end, just name brand)!!! I will say they really push and accommodate their "privileged" guests. Anyone can be privileged, it is just going to cost you more money. This was a little of a turnoff just because we paid ALOT of money for this vacation with our airfare and it felt a little off putting. "

"It was great until the last day when I believe I had bed bugs and woke up with bites everywhere "

"Four great nights spent at Serenade! We enjoyed the swim-out room and the pools on the resort, staff was friendly and the food was great! "

"Staff was friendly, rooms were clean. Food was great. Highly recommend "

"This place was amazingly beautiful! It’s very close to the airport and bávaro adventure park. The beach was incredible! The sand is so powdery soft it feels like flour! The food was really good and so were the alcoholic beverages! My only complaint would be that nothing was on time as I guess they run on “island time.” Also, there hot tub is not actually a hot tub lol which was disappointing because when the clouds covered the sun and there was a breeze it was cold. "

"Well kept property, great staff!"

"The rooms smelled like mildew and mold upon walking in to our rooms. Bathroom had a leak from the ceiling and shower pressure was very low water was barely coming out. The staff were very helpful. There was entertainment every day. Jerk chicken hut was the best. "

"If you’re traveling with kids, this resort can be quite challenging due to its enormous size. They do provide caddies to help guests get around, which is helpful. Unfortunately, most of the beaches were closed during our stay, and it was very difficult to find a quiet outdoor space without loud music playing everywhere. The staff’s service seems heavily influenced by tips. If they realize you’re not purchasing any packages or extras, their interest in helping with your needs or ensuring your satisfaction drops significantly. The concierge encourages you to text them 24/7, but in reality, those messages often go unanswered unless you’re buying something. Service overall felt slow, and many staff members appeared undertrained and barely spoke English. On the positive side, the waterpark was great, the food was decent, and the Brazilian steakhouse was excellent for a Dominican resort. However, making reservations at the two restaurants that required them proved nearly impossible. Overall, the resort feels poorly managed."