Find Hotel with a Concierge in Metairie, LA

"Room as described. Staff friendly and welcoming"

"Quiet and great location"

"Check in and out process was very quick and efficient the property was clean and well maintained by the cleaning staff."

"No fridge in the room, busy area for a hotel, hotel is definitely in need of some renovations, but our stay was fine!"

"Perfectly located in downtown New Orleans."

"They use pictures of other rooms on their listings , in our case we clicked on the room style “ one bedroom suite with balcony “. The pictures of it that then loaded ( we checked on all the travel sites and they do this on every single one) were of a room with a fireplace, an enormous bathtub and marble bathroom, and a large dining table, and it plainly stated on our confirmation stated 800 and some odd square feet and a 55 inch tv. NONE of which we had One front desk clerk told us those are not even their hotel. The other told us “ thats our presidential suite and you can’t have that “ We do expect to be shown pictures, even if dated our doctored, of the actual room we chose. And at least the listed amenities listed under that room style. What we did receive, was a suite, with a motel six style bathroom, a coffee maker that didnt work, lamps that didnt work, harsh fluorescent lighting, with an interior balcony over enormous air conditioning and exhaust fans that were loud even with the door closed. We received absolutely zero response or even apologies much less consideration when we voiced this "

"Staff is definitely the best part! They are so welcoming and helpful, particularly Caleb the doorman!"

"O"

"It was so well maintained, the breakfast was wonderful and customer service was 5/5"