I recently stayed at Hotel St. Marie in the heart of the French Quarter, and I can’t say enough good things about the experience! The location is perfect for exploring New Orleans, but what truly sets this hotel apart is the outstanding customer service.
From check-in to check-out, the staff went above and beyond to ensure our comfort. I especially want to give a big shout-out to Keisha P, the front desk manager, who was an absolute lifesaver when we ran into an issue with a tow truck blocking the valet parking area. She handled the situation quickly, professionally, and with a smile—turning what could have been a frustrating moment into a seamless one.
Keisha’s calm demeanor and proactive attitude reflect the high level of hospitality that Hotel St. Marie is known. It’s rare to find service that feels both personal and efficient, but she nailed it!!!
I highly recommend making Hotel St. Marie your home base. Thanks again to Keisha and the entire team for making our stay memorable!
Best,
Justin A