Okura Hotels & Resorts Matsudo hotels

"I like the ease of access when arriving late at night. I loved the onsen and the massage I had left me so relaxed I could barely walk. Awesome!"

"This hotel was very clean with rooms that are quite spacious by Tokyo standards. There was a separate bathtub that was big enough to fit an average sized adult comfortably. We had a king bed with enough space to fit a sofa and a table in the room. The hotel is only 3 stations away from Tokyo station, while it's not really center we didn't have a problem reaching all the famous parts within a reasonable time frame. It was also nice to rent a LUUP scooter and explore the quiet sea side area. I want to emphasize that the housekeeping staff is doing an excellent job as the room was exceptionally well cleaned. The hotel has an indoor public bath that was quite nice to use. The tv in the room has the status of how busy the baths are for both the male and female sides. Despite it being peak season and the staff telling us the hotel was fully booked, we still found the time to use the baths when it wasn't very crowded at all. Lastly points of improvement would be to install better laundry machines. The washing machine left the clothes smelling a bit strange; I was told that they had detergent built in to them. The dryers were terrible as after a full hour of drying, the clothes were still very damp. Despite subpar equipment, the cost of use is very high at 600 yen for the washer and 100 yen per 10 min for the dryer. It's not really a big deal, but I think if this part was improved it'd be perfect. Lastly, on the topic of suggestions, an addition of a lounge would be a nice touch."

"This was my third time staying at the Shinagawa Prince Hotel and I have enjoyed it every time. I will certainly be staying here again on my next trip to Tokyo"

"Large old style charm hotel. Very classy foyer and the staff incredibly professional. A quick thank you to Tobori-san at checkin. Not only did he acknowledge that I am a Gold Member of Hotels.com, he upgraded us to a higher & better room and extended our checkout to 2pm. ArigatogozimasuTobori-san"

"Very helpful staff in transferring our luggage’s from same metropolitan hotel in Haneda!!!"

"My only complaint was that the mattresses and pillows were a crime against my neck and back "

"Friendly staff. Nice surrounding. Rooms are small but comfortable. The Public bath was nice, i did enjoyed my stay. "

"Excellent hotel. Service and infrastructure is perfect. Very good location near Kinshicho stations, for both metro and train. It is a Disney Good Neighbor hotel so it has a shuttle to the parks as is reachable via Airport Limousine as well. You can purchase Metro Daily passes directly on the hotel. Buffet breakfast is very good. Rooms with Skytree view are superb. Will return and recommend."

"The location was great. Staffs was very helpful and nice. Airport limousine drop off and pick up in front of the hotel. "