霍桑鄉村俱樂部 (DCA) 附近飯店 | 熱門住宿限時優惠 NT$2,654 起

「I was able to secure a last-minute, week-long reservation here, but extending my stay proved to be highly frustrating. When I requested an extension to attend a funeral, the front desk staff provided inaccurate information, forcing me to pack up all of my belongings needlessly. The front desk manager, Corinne Johnson, was neither friendly nor professional and could greatly benefit from further training in basic hospitality. Regarding the property itself, the hotel is not well-maintained, though...

「The property was clean and modern with free coffee/tea/hot cocoa 24hrs. The front desk staff were polite and lovely. The room was spacious and clean with essentials and extras. Bed was so comfy! The breakfast was the a wonderful surprise; amazing quality and variety of food, clean, fresh & delicious.」

「Great stay. The hosts were very communicative and answered all questions. Everything was nicer in person and smelled really good. I have no complaints and would stay again」

「Staff Good」

「Na」

「Great room at great price!」

「There needs to be an employee at the breakfast area during the breakfast period」

「Booked this room for a one night stay. Once I entered my room I regretted it immediately. The online pictures are deceiving. My room was dirty, the television didn’t work. There was no phone in the room and there was urine left in the toilet. The longer I sat in the room the more I began to itch. I left the room to make the front desk aware of the conditions. Just to be told this is how it is and he wasn’t responsible for housekeeping or shall I say lack there of. He offered me another...

「Keep it up」

「Ok」