Find Pet-friendly Hotels in Excelsior Springs, MO

"Staff was friendly. Breakfast was good."

"We booked at the last minute and were able to get a room. The staff was helpful, the bar was accommodating, and the room was nice. We love staying here. "

"Very helpful"

"We didnt get to stay there because i booked the wrong Lotus hotel."

"While I can’t place full blame on the hotel itself, my stay this past weekend was definitely impacted by a large motorcycle group that was also staying there. Unfortunately, the experience was far from relaxing. Despite there being many families present, the group was not very respectful—there were engines revving during quiet hours, loud music, and even arguments in the hallways early in the morning. There was also a strong smell of marijuana throughout the property. That said, the hotel itself was a bit of a surprise in a positive way. The outside appearance doesn’t quite match the inside, which is actually nice and updated. The room was clean, well-kept, and the beds were pretty comfortable. The breakfast buffet was fairly basic, nothing special but enough to get the day started. Overall, the environment during my stay made it very uncomfortable, and I was honestly ready to leave after the first night. I do hope the hotel takes situations like this into consideration in the future to ensure a better experience for all guests."

"To begin with, the staff was very friendly at all times; however, the hotel's facilities are not well-maintained—there are many repairs with shoddy workmanship—and specifically in my room, I had to call maintenance twice due to issues in the bathroom, such as a lack of hot water and a clogged toilet and sink!"

"They did a 'bait and switch' on the room...paid for a king...got 2 doubles. NO ONE has refunded the difference...breakfast was ok...probably not stay here ever again"

"I was double charged for my stay. I still have not received a refund. It took a hour to check me in. The key creator didn’t work, so I had no key. The microwave didn’t work and I requested twice for a repair; no response. Toilet wasn’t clean upon arrival. Found someone else’s underwear near the bed. No towels in pool area…when requested the lady said there were no towels available."