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The Elms Hotel & Spa, a Destination by Hyatt Hotel

Photo gallery for The Elms Hotel & Spa, a Destination by Hyatt Hotel

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Hypo-allergenic bedding, down comforters, in-room safe, desk

Overview of The Elms Hotel & Spa, a Destination by Hyatt Hotel

The Elms Hotel & Spa, a Destination by Hyatt Hotel

3.5 star property

4.2/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
401 Regent St, Excelsior Springs, MO, 64024

Explore the area

  • Popular LocationWorlds of Fun29 min drive
  • Popular LocationT-Mobile Center34 min drive
  • Popular LocationArrowhead Stadium37 min drive
  • AirportKansas City, MO (MCI-Kansas City Intl.)37 min drive

Choose dates to view prices

About this area

Excelsior Springs

Located in Excelsior Springs, The Elms Hotel & Spa, a Destination by Hyatt Hotel is in the historical district and next to a golf course. Paradise Playhouse and Hall of Waters and Cultural Museum are cultural highlights, and some of the area's activities can be experienced at Excelsior Golf Course and Fence Stile Vineyards and Winery. Kayaking, water skiing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Paradise Playhouse - 8 min walk
  • Hall of Waters and Cultural Museum - 10 min walk
  • Worlds of Fun - 29 min drive
  • T-Mobile Center - 34 min drive
  • Arrowhead Stadium - 37 min drive

Getting around

  • Kansas City International Airport (MCI) - 37 min drive

About this property

The Elms Hotel & Spa, a Destination by Hyatt Hotel

3.5-star spa hotel near Paradise Playhouse
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a restaurant, 2 bars/lounges, and a 24-hour fitness center are onsite. All 153 rooms offer free WiFi, iPod docks, and LCD TVs with cable channels. Other amenities available to guests include private yards, room service, and coffee makers.
The Elms Hotel & Spa, a Destination by Hyatt Hotel offers 153 accommodations with iPod docking stations and safes. Beds feature down comforters. 42-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Excelsior Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Elms Spa has 17 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7 AM–11:00 AM: USD 10-20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 2 spa tubs
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Conference space (250 square feet)
  • Meeting rooms - 6

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Terrace

Spa

  • 17 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Restaurants on site

  • Eighty Eight Restaurant

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

Outdoor space

  • Yard

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 50 per stay)
Food and water bowls are available
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 20 per day
Cribs (infant beds) are available for USD 20 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 17.65 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 50 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20 per day
  • Rollaway bed fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Elms Excelsior Springs
Elms Hotel
Elms Hotel Excelsior Springs
Hotel Elms
The Elms Hotel Spa
The Elms Hotel Spa
The Elms Hotel Spa a Destination by Hyatt Hotel
The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 491 out of 987 reviews
5 - Excellent 50%
Rating 4 - Good. 290 out of 987 reviews
4 - Good 29%
Rating 3 - Okay. 122 out of 987 reviews
3 - Okay 12%
Rating 2 - Poor. 55 out of 987 reviews
2 - Poor 6%
Rating 1 - Terrible. 29 out of 987 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Staff & service
Beautiful hotel and scenery! Perfect get-a-way location not far from Kansas City! Wonderful place for kids, young and older adults, and seniors. The pools were so refreshing. The entertainment was fun and delicious food!
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fine from registration to check out. They were friendly, efficient in every way. Thanks!
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and spa. Lots of potential for this hotel and for the town. The hotel has so much history - more tours and options to thoughtfully explore it would be nice. The grounds have some great spaces for s’mores and outdoor activities. I hope the hotel uses those spaces to enhance guest experience. The town of Excelsior Springs has a lot of potential. The springs history is so interesting; wish it was more celebrated and marketed.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building with a very elegant feel. Staff were all very friendly and helpful.
Stayed 1 night in May 2022