Property/room overall were nice (besides the pocket door to the bathroom being stuck open, which is unfortunate because the toilet is so close to the bed). My middling review stems from the general rudeness I received from the staff when I called to ask some questions about booking the room. After insulting my intelligence, the man at the front desk then transfered me to another person who demanded I give them my name and phone number, and after I complied they hung up on me abruptly.
This was all very odd behavior from hospitality staff.
I also informed the front desk that the pocket door was not functioning and was told that they would send someone up to fix it, but no one ever showed up.
Jonny
於 2025 年 8 月住了 1 晚
10/10 有夠讚
Johnna
商務旅客, 家庭旅遊
2025 年 7 月 28 日
喜歡:整潔度、設施服務和住宿環境和硬體
Johnna
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Rachel
情侶出遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質和設施服務
None
Rachel
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Mark
家庭旅遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place
Mark
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Carol,Nashville
團體旅遊
2025 年 7 月 25 日
喜歡:設施服務
Great location for a Kansas City getaway! Located in the heart of the Plaza, it offers loads of restaurants and shops within walking distance. Best hotel staff I’ve encountered in a long time ~ so refreshing! And the bellmen were top notch! Both Randall and Jermaine went above & beyond. I can recommend this hotel without reservation :)
Carol
於 2025 年 7 月住了 2 晚
10/10 有夠讚
aida
商務旅客, 家庭旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice
aida
於 2025 年 7 月住了 1 晚
10/10 有夠讚
sylvia
2025 年 7 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
Clean and great view
sylvia
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Philip
家庭旅遊
2025 年 7 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great hotel, very clean and staff was very nice.
Philip
於 2025 年 5 月住了 1 晚
6/10 一般般
Christian,Elk City
家庭旅遊
2025 年 7 月 14 日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
I recently stayed at your property and wanted to share some honest feedback. While the room itself was clean and comfortable, the overall experience was impacted by several security concerns. Throughout my stay, there were individuals who appeared to be unhoused occupying common areas on multiple floors, including hallways and elevator spaces, where they were charging phones and resting. Additionally, the pool was being used by a large group who clearly were not hotel guests—they repeatedly got locked out due to not having key access.
Christian
於 2025 年 7 月住了 1 晚
10/10 有夠讚
John
2025 年 7 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
John
於 2025 年 6 月住了 6 晚
10/10 有夠讚
Donald
家庭旅遊
2025 年 7 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location off The Plaza in Kansas City. Room was clean and spacious. Staff were all friendly and helpful.
Donald
於 2025 年 7 月住了 1 晚
10/10 有夠讚
YOLUNDA
情侶出遊
2025 年 7 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice and clean the front desk manager was great and friendly my new home away from home! Best Anniversary ever thanks so much
YOLUNDA
於 2025 年 7 月住了 2 晚
6/10 一般般
David
親子旅遊
2025 年 7 月 10 日
不喜歡:設施服務和住宿環境和硬體
Both pools were closed in the middle of the summer bizarre! But they validated parking and gave free breakfast! So I guess that was a plus!
David
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Kristin
2025 年 7 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
Kristin
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Yadira
家庭旅遊
2025 年 7 月 10 日
喜歡:設施服務和住宿環境和硬體
Bedding was very confortable
Yadira
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Sarah
親子旅遊
2025 年 7 月 6 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great stay
Sarah
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Vicky,Staten Island
家庭旅遊
2025 年 7 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great staff! Helpful, friendly and just an all around great crew. Would stay here again. Beds and pillow were comfy too
Vicky
於 2025 年 6 月住了 5 晚
8/10 不錯哦
Brent
2025 年 6 月 30 日
Brent
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Kala
2025 年 6 月 30 日
喜歡:整潔度、員工素質和住宿環境和硬體
Kala
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Zev
商務旅客
2025 年 6 月 29 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Worst hotel experience ever!
Do yourself a favor and stay far away from this hotel.
Zev
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Casey
2025 年 6 月 28 日
Casey
於 2025 年 6 月住了 1 晚
4/10 不太好
John
親子旅遊
2025 年 6 月 27 日
喜歡:員工素質、設施服務和住宿環境和硬體
不喜歡:整潔度
We had to switch rooms due to a tick and blood on our bed. We also needed a new refrigerator. Then, when we got to our new room, there was a big clump of hair on the bathroom floor. Lobby and other facilities looked pretty good. One staff member was excellent and moved us and got us free breakfast right away. Other staff member told me that “maybe we can’t meet your accommodations and can help you find another hotel.” This was frustrating as well. I didn’t want to move, I just wanted a clean room. Overall very disappointed in our rooms but the rest of the hotel seemed nice.