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"Beautiful place welcoming staff"

"15th x in Dominican.10th x at Ocean Blue. Spent 9 nights. Paid extra for Privilege, and thought it was worth it because you get a great room in building 10 closest to the ocean, separate served breakfast restaurant reserved for Privilege only by the beach, personal butler that takes care of making reservations, answering questions and handling requests, cabanas on the beach exclusive to Privilege, but most important to us was having a private area by the party pool where you are essentially guaranteed to get lawn chairs. Food was great. Always good selection at the buffet. We especially liked the following reservation sit down restaurants: Japanese Hibachi, French (which required wearing long pants and adults only), and the Steak restaurant. Mike’s Coffee is great. It’s like a Starbucks and is open all day. Gelato place was great. Open late afternoon through mid-late evening. The Piano bar in the lobby was our favorite for evening entertainment. Good service Javier, and piano player. Lots for kids to do. Besides the normal pool and beach stuff, they have a family night spot with bowling alley, Play Stations, pool tables, ping pong, board games. It’s very safe & somewhere where you can leave a 9-15 year old to hang out with other kids while you enjoy drinks or coffee nearby. Bring small bills for tips as the people serving you make less in a year than you are spending on your trip. Halloween candy & makeup are also a huge hit for tips. Feel free to post questions "

"Friendly, helpful staff, great food and drinks, impeccably clean rooms, pool and beachfront. "

"The staff is friendly and always ready to help. "

"everything was spectacular"

"The suites were spotless and the pool was clean and a decent size. Room service and housekeeping were also great and accomodating...the restaurants also served a delicious variety of cuisines!"

"We had an overall very positive stay at Majestic Mirage Punta Cana and felt it delivered the luxury, calm atmosphere we were looking for, specifically, an upscale resort without excessive partying or noise. The food was outstanding and far exceeded typical all-inclusive standards. High-quality T-bone and ribeye steaks, along with lobster, scallops, and sashimi, were consistently delicious and felt truly 5-star. Dining was one of the strongest aspects of our stay. A very special mention goes to Francisco, our butler, who was exceptional. The animation staff — Pedro, Roberto, Juan, and Manuel — were phenomenal and one of the highlights of our stay. The resort itself is beautiful, though cleanliness could be improved to fully match its luxury caliber, particularly in room detailing and linens. Additionally, service attitudes were not as warm or welcoming as the Dominican hospitality we are accustomed to. We also noticed that flies were occasionally present around food areas. While this can happen in tropical settings, more attentiveness would be good. Overall, Majestic Mirage offers a high-quality, upscale experience with incredible food. With improvements in consistency around cleanliness and service warmth, it has the potential to be truly exceptional. Customer service needs to be drastically improved. Staff should not have scowls or feel as if patrons are a bother. We would still recommend it to travelers seeking a refined, relaxing luxury resort. "

"We stayed here as a family of four with kids ages 17 and 13, and overall had a great experience. The property is impressive, several pools, and plenty of dining options. While there were lines at times, they were very manageable (usually 10 to 20 minutes). We only made one reservation during our stay, for the hibachi at Zen, and had no trouble eating well otherwise. The only disappointing meal we had was at Ipanema. The staff was very friendly which really enhanced our stay. Our room was amazing, clean and comfortable The main downside was pool and beach seating. If you don’t get towels and secure chairs by around 8:30-9:00am, it can be tough to find a spot later. Bring cash. Tips are welcomed and clearly appreciated by the staff, and it seems to be an important part of their income. Overall, this is an excellent resort, especially for families with teens"

"Excellent Customer service.Excellent food."