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Stayed for 5 nights , it was a very pleasant experience. The staffs were polite and have lots of self initiatives such as pressing lift buttons for you in advance. The room was one of the biggest I stayed in japan in my many visits, it was cleaning and the bed was good and big. The view from the ...

The property was in a great location with a shuttle to the train station. The staff was friendly and always willing to assist and help you. I would return again!

Extremely clean, which was really important as we stayed during the Covid-19 outbreak. Staff were super helpful when we needed to book an extra night due to our flight home being cancelled. Very nice stay!

Great location for exploring Tokyo. Dated property with tired looking rooms but adequate for our stay.

The hotel is conveniently located at the airport. It's clean and with good facilities. My stay was short - just overnight, but it was a much-needed break from a long day of travel.

Very good hotel. Woukd definitely recommend this location.

Very small check in. Lobby. Like an express version. Stayed in Osaka Mido-suji. Much better. But room still good

Likes: Friendly and helpful staff, I am still learning japanese but they were able to work with me and communicate perfectly, hotel was very clean, quiet room. Dislike: Location there are many APAs hotel in the area, another is literally around the corner and google maps has a hard time picking which ...

Excellent hotel, great location, theatre adjacent

The staff was kind, they had washing machines, and the cleaning staff was so great.

Excellent service, clean quiet rooms, convenient to Shinagawa train station (across street from hotel) and proximity to eating places. Airport transport bus stops directly at hotel.

The hotel was nice and the staff were very friendly. They spoke great English. The location was very convenient, next to a subway line. There were lots of amenities in the area.