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Tokyu Stay Shinjuku

3.0 star property
Travelers find convenience at Tokyu Stay Shinjuku with its 24-hour front desk, on-site restaurant serving local flavors, and vending machines for essentials

Choose dates to view prices

In Shinjuku's center, Tokyu Stay Shinjuku offers a practical base with dry cleaning services and a buffet breakfast restaurant. Guests value the helpful multilingual staff, free newspapers, and the hotel's excellent location near shopping and Meiji Jingu Shrine.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

8.8 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Refrigerator
TV
Washer/dryer
Private bathroom
Deep soaking bathtub
Hair dryer
Toilet with electronic bidet
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Comfort Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Refrigerator
TV
Washer/dryer
Hair dryer
Deep soaking bathtub
Toilet with electronic bidet
Private bathroom
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Casual Single Room, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Toilet with electronic bidet
Private bathroom
Electric kettle
In-room massage
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Economy Double Room, Non Smoking

8.8 out of 10
Excellent
(56 reviews)

Highlights

Air conditioning
Refrigerator
TV
Washer/dryer
Hair dryer
Deep soaking bathtub
Toilet with electronic bidet
Private bathroom
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
TV
Washer/dryer
Private bathroom
Deep soaking bathtub
Hair dryer
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Washer/dryer
Hair dryer
Private bathroom
Toilet with electronic bidet
Shower/tub combination
  • 237 sq ft
  • Sleeps 1
  • 2 Twin Beds

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About the neighborhood

Near a metro station, Tokyu Stay Shinjuku is in Shinjuku, a walkable area in Tokyo with great shopping. Omoide Yokocho and Meiji Jingu Shrine are notable landmarks, and travelers looking to shop may want to visit Shinjuku Isetan and Tokyo Midtown. Tokyo Imperial Palace and Tokyo Tower are two other places to visit that come recommended. Guests appreciate the hotel's convenience to public transportation: Shinjuku-sanchome Station is just steps away and Shinjuku-gyoemmae Station is 5 minutes by foot. Visit our Tokyo travel guide
Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022

What's nearby

  • Shinjuku Gyoen National Garden featuring heritage architecture and a park
    Shinjuku Gyoen National Garden
    6 min walk - 0.6 km
  • #Shinjuku #Tokyo #Japan #alley The famous piss alley or Omoide Yokocho in Shinjuku, Tokyo. By day it's just another narrow alleyway common in Tokyo, but at night the street turns into a mini nightlife area for the salarymen of Tokyo. With numerous tiny #bar lining up, the nickname comes from the fact in the past so many drunk salarymen doing their "bussiness" there because there's no toilet anywhere in this alleyway. Today, regulation has been set in the area so it is a lot cleaner than before. The alleyway is very narrow and can only fit at maximum 2 people at a time so be mindful of your surrounding when visiting especially when there's many drunk people walking by from the bars. The bars are also very tiny and can only fit less than 10 people at a time. If you are not claustrophobic give them a try, it's a special experience on its own :)
    Omoide Yokocho
    7 min walk - 0.7 km
  • Isetan Department Store Shinjuku
    1 min walk - 0.2 km
  • Shinjuku Isetan
    3 min walk - 0.3 km
  • Samurai Museum
    6 min walk - 0.6 km

Getting around

  • Shinjuku-sanchome Station
    2 min walk
  • Shinjuku Station
    7 min walk
  • Haneda Airport (HND)
    51 min drive

Restaurants

  • 桂花ラーメン 新宿末広店
    1 min walk
  • 371 bar
    1 min walk
  • count zero
    1 min walk
  • ジンギスカン だるまや
    1 min walk
  • 大衆酒場 神田屋
    1 min walk

About this property

Tokyu Stay Shinjuku

Hotel near Shinjuku Isetan
Located close to Omoide Yokocho and Meiji Jingu Shrine, Tokyu Stay Shinjuku provides dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a front-desk safe, and a 24-hour front desk
  • Free newspapers, multilingual staff, and a vending machine
  • An elevator, a reception hall, and smoke-free premises
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 179 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Refrigerators, electric kettles, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

Is Tokyu Stay Shinjuku pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Tokyu Stay Shinjuku doesn't offer parking.

What time is check-in at Tokyu Stay Shinjuku?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Tokyu Stay Shinjuku?

Check-out is at 11:00 AM.

Where is Tokyu Stay Shinjuku located?

Located in Shinjuku, this hotel is within a 10-minute walk of Shinjuku Isetan and Omoide Yokocho. Meiji Jingu Shrine and Tokyo Imperial Palace are also within 3 mi (5 km). Shinjuku-sanchome Station is only a 2-minute walk and Shinjuku-gyoemmae Station is 5 minutes.

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Reviews

Tokyu Stay Shinjuku Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 655 out of 1005 reviews
Rating 8 - Good. 272 out of 1005 reviews
Rating 6 - Okay. 58 out of 1005 reviews
Rating 4 - Poor. 14 out of 1005 reviews
Rating 2 - Terrible. 6 out of 1005 reviews

Reviews

8/10 Good

Terrence

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very helpful staff
Stayed 8 nights in Dec 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very helpful staff. Location of hotel was excellent; close to transportation and dining options.
Stayed 6 nights in Dec 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service
Great location and staff good size rooms for Tokyo … really In need off room renovation although clean and comfy
Stayed 9 nights in Jan 2026

10/10 Excellent

Alessandra

Liked: Cleanliness, property conditions & facilities
amazing room and service
Stayed 3 nights in Apr 2023

8/10 Good

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were very helpful.
Stayed 5 nights in Dec 2025

10/10 Excellent

USHMA GUNVANTBHAI

Liked: Cleanliness, amenities, property conditions & facilities
Great location Quiet Friendly staff Clean
Stayed 2 nights in Oct 2025

8/10 Good

Mindy

Liked: Cleanliness, staff & service, amenities
Great location, friendly service.
Stayed 5 nights in Oct 2025

10/10 Excellent

ziad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always friendly and helpful , if I come back I will definitely be staying here again !!!!
Close distance to hotel maybe 10-15 min walk shinjuku Gyoen national garden , like 3$ to get in
At the bar/restaurant right out side the hotel, they have great food
By Tokyo metropolitan government office
Movie theater like 5-10 mins away
Stayed 7 nights in Sep 2025

10/10 Excellent

Anabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and location is amazing! Staff are super helpful and amazingly kind.
Stayed 4 nights in Oct 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. Perfect spot to explore Shinjuku and metro entrance is nearly at front door of hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay, the staff were incredible and friendly. The area has loads to do from food to entertainment. Will stay again next time in in Shinjuku 😁
Stayed 4 nights in Oct 2025

6/10 Okay

Marissa

Disliked: Cleanliness
I've stayed in much cleaner rooms for less money in Tokyo unfortunately. The room had a lot of marks on the wall and a musty smell.The staff was very nice. The location was great, especially with the Family Mart so close. Many of the restaurants don't open until later in the day, in case you're an early bird.
Stayed 7 nights in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of Shinjuku. Convenient to everything ( food, shopping, transportation). Quiet, clean rooms, pleasant staff. Great stay.
Stayed 4 nights in Oct 2025

8/10 Good

Niroshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and in the middle of the heart of Shinjuku. Great place that gets the job done if you are looking for somewhere to stay with a clean room and all amenities you need. Biggest plus is being near literally everything you need during your trip. Room is small so be prepared but that is what you should expect for most average hotels in the shinjuku area for a reasonable price point.
Stayed 4 nights in Dec 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities
Great location and washing machine in room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Friendly staff. Close to train stations.
Stayed 12 nights in Sep 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near subway station, lots of shopping within walking distance, English speaking staff friendly and helpful, breakfast was delicious with a nice selection. Washer/dryer in room was a plus!
Stayed 8 nights in Oct 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and welcoming staff. Amazing location close to a plethora of restaurants. Right next to multiple metro stops and very close to Shinjuku station. Very safe and clean and nice sized room. Highly recommend.
Stayed 7 nights in Oct 2025

10/10 Excellent

Esha

Liked: Amenities, property conditions & facilities
Great staff! Wonderful room with the value, truely made our stay very comfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

leif jonny

Liked: Cleanliness, staff & service, amenities
Spotless room. Helpful staff. Washer in the room. Great location.
Stayed 2 nights in Jul 2025

8/10 Good

Rob Chee Keong

Liked: Staff & service, property conditions & facilities
Location is very good. Restaurants are just 1 min away. No housekeeping for stay under 6 days. Aircon was very noisy. I love having a washing and dryer in the room.
Stayed 4 nights in Dec 2025

10/10 Excellent

MIchael

Liked: Property conditions & facilities
The area the hotel is located is very nice to be at.
Stayed 6 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to Shinjuku Station. Tons of food, drink, and shopping options nearby. Room size is typical for what you get in Tokyo. Very clean. Excellent and friendly staff. The only criticism is that the rooms are a bit dated.
Stayed 4 nights in Nov 2025

8/10 Good

Ashton

Liked: Cleanliness, staff & service
Pretty good, but a little tucked away and hard to find
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I heard staff speaking english and chinese very well. Location is very close to the train station. They helped shipped our luggages to our next hotel. Room is reasonably sized and bathroom was nice. I would stay here again!
Stayed 2 nights in Oct 2025