Tokyu Stay Shinjuku

Photo gallery for Tokyu Stay Shinjuku

Primary image
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Tokyu Stay Shinjuku

Tokyu Stay Shinjuku

3.0 star property

4.5/5 Wonderful

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
3-7 Shinjuku, Tokyo, Tokyo-to, 160-0022

Explore the area

  • Popular LocationShinjuku Gyoen National Garden5 min walk
  • Popular LocationShinjuku Isetan6 min walk
  • Popular LocationTokyo Metropolitan Government17 min walk
  • AirportTokyo (HND-Haneda)17 min drive

Choose dates to view prices

About this area

Tokyo

Tokyu Stay Shinjuku is located in Shinjuku, a neighborhood in Tokyo, and is near a metro station. Tokyo Imperial Palace and Tokyo National Museum are cultural highlights, and travelers looking to shop may want to visit Shinjuku Isetan and Tokyo Midtown. Don't miss out on a visit to Tokyo Tower. Guests love the hotel's convenience to public transportation: Shinjuku-sanchome Station is just steps away and Shinjuku-gyoemmae Station is 7 minutes by foot.

What's nearby

  • Shinjuku Gyoen National Garden - 5 min walk
  • Shinjuku Isetan - 6 min walk
  • Omoide Yokocho - 10 min walk
  • Tokyo Metropolitan Government - 17 min walk
  • Tokyo National Olympic Stadium - 3 min drive

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 17 min drive

About this property

Tokyu Stay Shinjuku

3-star Tokyo hotel in Shinjuku, near Shinjuku Isetan
This hotel features a restaurant, a 24-hour front desk, and a front-desk safe. WiFi in public areas is free. Other amenities include a reception hall and a vending machine. Housekeeping is available on request.
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1500 per person
  • 1 restaurant

Family friendly

  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Laundry detergent
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: JPY 1500 per person (approximately)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 576 out of 1003 reviews
5 - Excellent 57%
Rating 4 - Good. 354 out of 1003 reviews
4 - Good 35%
Rating 3 - Okay. 48 out of 1003 reviews
3 - Okay 5%
Rating 2 - Poor. 17 out of 1003 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 1003 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

2/5 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like the location, shopping, restaurants and convenience. I did not like the Internet connection that was so slow, videos would not play and even simple websites took more than 30 seconds to load.
Stayed 2 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still a relatively new hotel. Quiet with comfortable bed and pillows.
Stayed 2 nights in Mar 2022

5/5 Excellent

Stayed 1 night in Mar 2022

4/5 Good

Stayed 2 nights in Feb 2022