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Tokyu Stay Nishi Shinjuku

Photo gallery for Tokyu Stay Nishi Shinjuku

Primary image
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Tokyu Stay Nishi Shinjuku

Tokyu Stay Nishi Shinjuku

3.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo-to, 160-0023

Explore the area

  • Popular LocationShinjuku Central Park6 min walk
  • Popular LocationTokyo Metropolitan Government7 min walk
  • Popular LocationTokyo Opera City Concert Hall16 min walk
  • AirportTokyo (HND-Haneda)38 min drive

Choose dates to view prices

About this area

Tokyo

Tokyu Stay Nishi Shinjuku is located in Shinjuku, a neighborhood in Tokyo, and is near a metro station. Shinjuku Gyoen National Garden and Meiji Jingu Shrine are notable landmarks, and the area's natural beauty can be seen at Yoyogi Park and Ueno Onshi Park. Check out an event or a game at Tokyo National Olympic Stadium, and consider making time for Tokyo Tower, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Nishi-shinjuku-gochome Station is 3 minutes by foot and Tochomae Station is 9 minutes.
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Map

What's nearby

  • Shinjuku Central Park - 6 min walk
  • Tokyo Metropolitan Government - 7 min walk
  • Tokyo Opera City Concert Hall - 16 min walk
  • Shinjuku Gyoen National Garden - 9 min drive
  • Meiji Jingu Shrine - 10 min drive

Getting around

  • Nishi-shinjuku-gochome Station - 3 min walk
  • Hatsudai Station - 18 min walk
  • Narita Intl. Airport (NRT) - 55 min drive

About this property

Tokyu Stay Nishi Shinjuku

3-star Tokyo hotel in Shinjuku, near Shinjuku Gyoen National Garden
This smoke-free hotel features dry cleaning, a 24-hour front desk, and free newspapers. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine.
Tokyu Stay Nishi Shinjuku offers 148 accommodations with washers/dryers and safes. LCD televisions come with digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1020 per person

Family friendly

  • Microwave
  • Refrigerator
  • Washer/dryer

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Pay movies

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Washer and dryer

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Hotel
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Free WiFi
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3 star
3 star
Washer and dryer
Washer and dryer
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: JPY 1020 per person (approximately)
  • Housekeeping fee: JPY 1100 every 6 days

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku
Tokyu Stay Nishi Shinjuku Hotel
Tokyu Stay Nishi Shinjuku Tokyo
Tokyu Stay Nishi Shinjuku Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 458 out of 1000 reviews
5 - Excellent 46%
Rating 4 - Good. 426 out of 1000 reviews
4 - Good 43%
Rating 3 - Okay. 90 out of 1000 reviews
3 - Okay 9%
Rating 2 - Poor. 17 out of 1000 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 1000 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service
It was good to have a laundry machine
Stayed 27 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service ever!
This hotel refused to refund our money even though with COVID there was no way we could stay there with the current travel restrictions. Hotels.com agents tried several times to work with the hotel but to no avail. It was an expensive non stay. Shame on them!
Stayed 2 nights in Jul 2020

3/5 Okay

Liked: Cleanliness, staff & service
Stayed 12 nights in Mar 2020