Surprise Farms 4 Stars Hotels

"Overall a great home. Clean and well put together."

"Beautiful property. perfect for a group of 8! ... There were minor problems with communication. Information was not clear. Had to call to clarify on entry into property using lockpad. Code was incomplete. I guess they assumed we would know how to complete the code to gain entry. Also, WiFi password what not available to us till we called to get it hours later. I think that information should be readily available on arrival. I suggest they should work on correcting these two simple issues, which...

"The Hotel had been closed down for months... I booked a hotel through hotels.com that had been closed down for months! Unacceptable. "

"The home was nice, it is clean and looks like the pictures. Pool and spa are also very clean. The communication with the property management lacks, very hard to get in contact with on the day of your arrival. You leave a message and they are supposed to call you back, (they never did) I was concerned they forgot about our reservation. They bombard with emails before we arrived (when you book the property) and then the day of arrival no response. Until I was persistent for three hours, calling to...