南邁阿密 3 星級飯店

「terrible noise , wifi cannot work . asked staff to help to fix the wifi but they didn't want to help. didn't clear the room and even didn't change the towels」

「My family and I stood at the hotel for 5 days and overall experience was okay. Shower didn't drain properly and guest services when requesting additional items such as towels was never brought up to room. Most of the hotel staff were very friendly (bar area). Additional fees added to bill. Pools were outdated and could use upgrades.」

「When I booked this resort, I was not told that it was under construction, so the lobby was barely there. The front desk person was horrible. There was nothing around the area you had to go by Uber or something to get anything.」

「 ⸻ The hotel facilities are clean and comfortable. The lobby provides hot tea, iced water, and coffee throughout the day, which is a nice touch. The room was clean and well maintained, and the double-bed room actually has two large beds, which is more than sufficient for a family stay. However, the check-in process was poorly organized, which significantly affected our experience. We arrived at 11:00 a.m. and understood that check-in starts at 3:00 p.m., so we registered in advance and left...

「Okay 」