「Overall, I would rate my experience at this resort about a 5 out of 10. The resort itself was beautiful, but unfortunately, the experience did not live up to expectations.
There were supposed to be 2–3 pools, but only one pool was open during our stay. They also advertised having six restaurants, but only one was open at a time, which was very disappointing. The food outside of the restaurants was horrible, and even the food available through the preferred options was not very good.
Another...
「Place is beautiful but I don’t like the fact that they treat people from coba like is the worsts costumers, plus I never being in an all inclusive that have very little entertainment in the coba area And the only little fun they have they charge to be part of it I never being in an all inclusive that they charge you for the nights party.」
「We had an absolutely wonderful time here. A must visit for kids too. They have not one but two water parks on campus for kids to enjoy. Every à la carte restaurant had kids menu and options. The staff was so lovely and helpful. We came during seaweed season but Akumal resort that is part of the complex was just a brief walk or cart ride away and guaranteed clear thanks to their barrier. We also came during rain season but rain didn’t last and we at most had one cloudy day which was still great...
「This is not luxury the rooms tulum was better we have family staying it here and we went to visit . There TV have apps. The room was bigger. Our jacuzzi was old and dirty . No lights around it . Our room phone didn’t work . The food was small portions compared to tulum. I would not waste spending my money here z」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球 約 100 萬間旅宿
