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Bahia Principe Grand Tulum - All Inclusive

4.0 star property
Family-friendly beachfront location with 3 outdoor pools

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Photo gallery for Bahia Principe Grand Tulum - All Inclusive

Relax by the large swimming pool surrounded by modern buildings with large windows and a distinctive gazebo.
Property video
Kids can play and relax in the central seating area with a bench and chairs.
Relax by the resort's central pool surrounded by lush greenery and palm trees, with access to the ocean.
Enjoy a warm and inviting dining experience in our cozy restaurant with rustic charm.

Popular amenities

  • Hot Tub
  • All inclusive

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Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

In-room safe, desk, laptop workspace, blackout drapes

2 Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • 11 Ping (36 square meters)
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room (Superior)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Ceiling fan
  • 11 Ping (36 square meters)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Superior 2+2)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room (Superior 2+2)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Oceanfront (Superior)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room (Superior)

8.4 out of 10
Very good
(30 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room (Superior)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room (Superior 2+2)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 11 Ping (36 square meters)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room (Superior 2+2)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room (Superior 2+2)

7.8 out of 10
Good
(22 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 11 Ping (36 square meters)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room (Superior 2+2)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 11 Ping (36 square meters)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
  • 11 Ping (36 square meters)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
  • 11 Ping (36 square meters)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite

7.6 out of 10
Good
(38 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
  • 11 Ping (36 square meters)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite

7.8 out of 10
Good
(9 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
  • 11 Ping (36 square meters)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

In-room safe, desk, laptop workspace, blackout drapes

2 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • 9 Ping (30 square meters)
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

In-room safe, desk, laptop workspace, blackout drapes

2 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • 9 Ping (30 square meters)
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

In-room safe, desk, laptop workspace, blackout drapes

2 Bedroom Suite

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • 9 Ping (30 square meters)
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

In-room safe, desk, laptop workspace, blackout drapes

2 Bedroom Suite

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • 9 Ping (30 square meters)
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Oceanfront (Superior)

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - queen
Separate bedroom
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
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About the neighborhood

Map
Crta Chetumal - Cancun Km 250, Akumal, QROO, 77760

What's nearby

  • Riviera Maya Golf Club - 8 min walk - 0.7 km
  • Aktun Chen - 8 min walk - 0.7 km
  • Dolphinaris Tulum - 8 min walk - 0.7 km
  • Akumal Beach - 4 min drive - 5.0 km
  • Half Moon Bay - 8 min drive - 6.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 70 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬16 min walk
  • ‪Restaurante Yucatan - ‬4 min walk
  • ‪Restaurante Arlequin - ‬10 min walk
  • ‪Piscis snack bar - ‬17 min walk
  • ‪Los Corales - ‬17 min walk

About this property

Bahia Principe Grand Tulum - All Inclusive

Upscale all-inclusive property near Xel-Há Park
A free breakfast buffet, a golf course, and a marina are just a few of the amenities provided at Bahia Principe Grand Tulum - All Inclusive. With a private beach, a beach bar, and beach massages, this property is the perfect place to soak up some sun. Indulge in a body wrap, a massage, and a manicure/pedicure at Spa Bahia Principe, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The gym offers yoga classes and fitness classes; other things to do include kayaking, sailing, and ecotours. Stay connected with free in-room WiFi, and guests can find other amenities such as a nightclub and a swim-up bar.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Free bicycle rentals, 5 outdoor tennis courts, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and ATM/banking services
  • Guest reviews say great things the family-friendly amenities, beach locale, and pool
Room features
All 978 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with jetted tubs and rainfall showers
  • LCD TVs with satellite channels
  • Wardrobes/closets, balconies, and free infant beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)
Limited gourmet or à la carte dining

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Access to offsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Don Pablo
  • La Gran Tortuga
  • Tequila
  • Thali
  • Yucatan

Things to do

  • 27-hole golf course
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Parasailing
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • Marina
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 1.8 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Bahia
All Inclusive Tulum
Bahia All Inclusive
Grand Bahia Principe Tulum All Inclusive All-inclusive property
Grand Bahia Principe Tulum All Inclusive Akumal
Principe Bahia
Principe Tulum
Tulum Bahia
Tulum Principe
Tulum Principe Bahia
Grand Bahia Principe Tulum Akumal
Bahia Principe Tulum Inclusiv
Grand Bahia Principe All Inclusive
Grand Bahia Principe

Frequently asked questions

Does Bahia Principe Grand Tulum - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Bahia Principe Grand Tulum - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bahia Principe Grand Tulum - All Inclusive?

Self parking is free at this property.

What time is check-in at Bahia Principe Grand Tulum - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Bahia Principe Grand Tulum - All Inclusive?

Check-out is at noon.

Does Bahia Principe Grand Tulum - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Bahia Principe Grand Tulum - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Bahia Principe Grand Tulum - All Inclusive located?

Nestled on the beach, this Akumal property is 0.8 mi (1.3 km) from Riviera Maya Golf Club and 2.7 mi (4.3 km) from Akumal Beach. Xcacel Beach and Aktun Chen are also within 2 mi (3 km).

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Bahia Principe Grand Tulum - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 765 out of 1437 reviews
Rating 8 - Good. 344 out of 1437 reviews
Rating 6 - Okay. 167 out of 1437 reviews
Rating 4 - Poor. 81 out of 1437 reviews
Rating 2 - Terrible. 80 out of 1437 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luigis

Liked: Cleanliness, staff & service, property conditions & facilities
Deff would come again
Stayed 4 nights in Jul 2025

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!! Will Recommend 100 percent. Excellent resort!!
Stayed 5 nights in Jul 2025

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
The resort was perfect. The food was fabulous. The staff were wonderful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Property was wonderful with amazing and attentive staff!
Stayed 4 nights in Jun 2025

10/10 Excellent

Inez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort! Customer service was very good
Stayed 5 nights in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Súper friendly and helpful staff, fun entertainment group and great activities.
Stayed 7 nights in Jun 2025

10/10 Excellent

Ruth Ramos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband have stayed here alone before and truly enjoyed it. This time we decided to take the kids and they had a blast. They loved the kids area. The staff is very attentive and the area is very clean.
Stayed 6 nights in Jul 2025

8/10 Good

Yailen

Liked: Staff & service, amenities
I loved the nature and all the animals all over the hotel.
Stayed 7 nights in Jun 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back, everything was great, especially the service. Food was good and amenities are great. Lots of pools and they have 2 small water parks for kids which was awesome since I traveled with kids. Right outside the resort they had an OXXO which was very convenient and cheap for everything. Good shows and entertainment was pretty good.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing week with the family. Kids loved the multiple pool options. Water was nice and refreshing. Food options were great. Even when the restaurants were booked the front desk made sure to get us into some dining and advise on how to book future dining. Wonderful resort!
Stayed 6 nights in Jun 2025

8/10 Good

Roland

Liked: Amenities
I liked the pools, but need more rum in the drinks
Stayed 6 nights in Jul 2025

10/10 Excellent

Naiomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always fun and relaxing.
shopping center connected to resort
view from villa
shopping center
Stayed 5 nights in Jun 2025

10/10 Excellent

Jayprakash

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and very friendly stuffs. Indian food option was best and very good food.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really friendly great food options I would definitely go back
Stayed 7 nights in May 2025

8/10 Good

Iman Hashemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay. 4 nights. Nice area and resort. Nice wildlife. Staff were professional. Overall good. Dining in Buffet was good - food options were generally good. Don't come to this resort expecting higher quality with a range of food options. Its overall good rating.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Loved the property and staff. It was beautiful
Stayed 9 nights in Jun 2025

10/10 Excellent

Raina Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Great first experience at an all inclusive
Stayed 2 nights in Jun 2025

8/10 Good

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were good
Stayed 3 nights in May 2025

10/10 Excellent

Mallory Leigh

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! Wonderful people! Excellent entertainment! 10/10
Stayed 10 nights in Jun 2025

10/10 Excellent

Jerry John

Liked: Cleanliness, property conditions & facilities
Great property, nice rooms, conveniently located.
Stayed 7 nights in Apr 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 6 nights in Feb 2025

10/10 Excellent

Lily Joan Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the staff
Stayed 4 nights in May 2025

6/10 Okay

Myriah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was well kept with nice landscaping and rooms. The hacienda and shops were nice. The resort lacks cabanas or daybeds. I also did not like the limited dinner options and the buffet was subpar. The alcohol is mediocre with better choices being a la carte. I am also use to all shows being free at an all inclusive and this wasn’t the case.
Stayed 5 nights in Jul 2025

6/10 Okay

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The native animals experience was unique. However, the alcohol drinks were poorly made. You can taste artificial sweeteners that altered the taste.
Stayed 4 nights in Jul 2025