圖盧姆巴伊亞王子全包式度假村是否有游泳池？

是的，此住宿設有3 座室外游泳池和兒童游泳池。

圖盧姆巴伊亞王子全包式度假村是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

圖盧姆巴伊亞王子全包式度假村的停車費用是？

此住宿提供免費自助停車服務。

圖盧姆巴伊亞王子全包式度假村的入住登記時間是？

入住登記開始時間：15:00；入住登記結束時間：00:00。

圖盧姆巴伊亞王子全包式度假村是否提供到機場的接駁車服務？

是的，住宿提供機場來回接駁車服務。

圖盧姆巴伊亞王子全包式度假村是否提供全包式禮遇？

是的，住宿提供全包式服務。提供的活動包括風帆、浮潛和獨木舟等。

圖盧姆巴伊亞王子全包式度假村位於何處？

此住宿位於艾庫瑪爾的海灘，距離馬雅海濱高爾夫俱樂部 1.3 公里，而且距離Akumal沙灘 4.3 公里。艾卡基瑟魯海灘和阿克吞承也在 3 公里內。

圖盧姆巴伊亞王子全包式度假村評語、優惠和相片 2025

Q: 圖盧姆巴伊亞王子全包式度假村是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

Q: 圖盧姆巴伊亞王子全包式度假村的停車費用是？

此住宿提供免費自助停車服務。

Q: 圖盧姆巴伊亞王子全包式度假村是否提供到機場的接駁車服務？

是的，住宿提供機場來回接駁車服務。

10/10 有夠讚

Lucia

家庭旅遊

2025 年 10 月 3 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Was excellent service

於 2025 年 9 月住了 7 晚

8/10 不錯哦

Shaun

家庭旅遊

2025 年 9 月 23 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Nowhere to go near by the property just the Hacienda. The shops there were lackluster. It felt that we will get scam at the Hacienda and it felt unsafe.

於 2025 年 9 月住了 9 晚

10/10 有夠讚

Sandra

家庭旅遊

2025 年 9 月 13 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The place was awesome staff was amazing

於 2025 年 9 月住了 5 晚

10/10 有夠讚

William

2025 年 9 月 8 日

於 2025 年 8 月住了 5 晚

8/10 不錯哦

Gabriel Yasmany

2025 年 9 月 6 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Food really wasn’t that great

於 2025 年 8 月住了 7 晚

10/10 有夠讚

Joelido Jr

2025 年 9 月 4 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Love the staff!

於 2025 年 8 月住了 6 晚

10/10 有夠讚

Silvia Yolanda Huertas De

家庭旅遊, 親子旅遊

2025 年 9 月 4 日

喜歡：員工素質、設施服務和住宿環境和硬體

Amazing food, waitres and check in personal

於 2025 年 8 月住了 9 晚

6/10 一般般

Raysa

2025 年 9 月 2 日

於 2025 年 8 月住了 5 晚

10/10 有夠讚

Eric，New Caney

2025 年 9 月 2 日

於 2025 年 8 月住了 5 晚

4/10 不太好

Melissa

2025 年 8 月 31 日

喜歡：整潔度

不喜歡：員工素質和設施服務

I honestly would not recommend this resort after my experience. The food was awful from start to finish, both in taste and in variety. Nothing ever felt fresh or enjoyable, and by the end of the trip we dreaded going to eat. The service was no better. Staff were either unavailable or simply uninterested in helping, and every simple request turned into a problem. Sleeping was also uncomfortable because the fans in the room made a constant loud noise through the night. On top of that, the faucets leaked water all day long. It felt like nothing in the room was properly maintained, which made it hard to relax. When it came to dining, if you missed the main hours you were stuck. There is nothing open later at night and nowhere to grab even a small bite. Trying to make restaurant reservations was another nightmare. Everything was always booked and it was nearly impossible to secure a table without spending half your day checking for availability. The transportation around the resort was just as frustrating. The shuttle only comes every 15 to 20 minutes, and when it finally arrives it is already full. We spent way too much time just waiting around instead of enjoying our vacation. Room service was practically nonexistent. We requested it one night and nothing ever arrived. After waiting and realizing no one was coming, we had to walk down to the front desk just to complain. That is not the kind of service you expect at a resort that is supposed to make things easy for guests.

於 2025 年 8 月住了 3 晚

10/10 有夠讚

Ildo

親子旅遊

2025 年 8 月 31 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Overall this resort was great. Two things I didn’t like and wish it was different. One the staff making food and serving food should wear gloves all the time, they don’t. Second the king bed we had was 2 full size bed put together. I didn’t like it, was shifting all time separate sheets just not comfortable and very inconvenient.

於 2025 年 8 月住了 5 晚

8/10 不錯哦

Shirle

親子旅遊

2025 年 8 月 29 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Have a great time there the staff service was great especially the lady in the buffet her name is Margariata she was amazing we liked her a lot she was very attentive to us.

於 2025 年 8 月住了 4 晚

4/10 不太好

Jenny

親子旅遊

2025 年 8 月 29 日

喜歡：整潔度

不喜歡：員工素質、設施服務和住宿環境和硬體

Unfortunately we were so excited for the food and we stayed for 7 days and were starving no authentic Mexican food nothing tasted good no music vibes they charged for shows im so disappointed only good thing is ppl cleaning out room we’re so nice

於 2025 年 8 月住了 7 晚

2/10 很糟糕

Kawalapatie

2025 年 8 月 24 日

喜歡：整潔度

不喜歡：員工素質和設施服務

The trolley drivers and waiters/waitress were really good and attentive. The rest of the staff was very rude. Such as the gift shop and the front desk staff. They were acting like they were doing me a favor. Even one of the managers told me they were doing me a favor by giving me two nights at the restaurant. You’re expected to eat at the buffet for breakfast, lunch and dinner. I would not recommend this hotel.

於 2025 年 8 月住了 5 晚

10/10 有夠讚

Ana

親子旅遊

2025 年 8 月 20 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

What an amazing 8 days in paradise. I can truly say this was an amazing hotel with amazing staff. Francisco, the waiter in the buffet made sure me and my family were taken care of. He was so thoughtful, caring, and respectful. This man truly made our meals special. There were not waits for the buffet. The food in the specialty restaurants were mediocre. The buffet was good. My son especially enjoyed the teens club. Big thank you to the staff there for caring and keeping an eye on him! To the Bahía principe team, thank you for an unforgettable vacation.

於 2025 年 8 月住了 8 晚

4/10 不太好

María Jose，MERIDA

家庭旅遊

2025 年 8 月 20 日

喜歡：整潔度

不喜歡：住宿環境和硬體

Nunca hubo lugar para cenar

於 2025 年 8 月住了 2 晚

6/10 一般般

MARIA FERNANDA HERNANDEZ

親子旅遊

2025 年 8 月 18 日

喜歡：員工素質和住宿環境和硬體

El hotel es muy grande, no siempre hay carritos que te lleven a tu habitación, yo iba con una persona con discapacidad y se tardaban mucho tiempo en llegar y poder transportarnos.

於 2025 年 8 月住了 5 晚

10/10 有夠讚

Jose，plantation

家庭旅遊

2025 年 8 月 18 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Awesome

於 2025 年 8 月住了 2 晚

4/10 不太好

FRANCIS HEBER

2025 年 8 月 18 日

於 2025 年 8 月住了 5 晚

10/10 有夠讚

Michelle

團體旅遊, 家庭旅遊

2025 年 8 月 18 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Very nice place to stay and has access to other property with all inclusive as well.

於 2025 年 8 月住了 7 晚

8/10 不錯哦

Jennifer Karola

團體旅遊, 家庭旅遊

2025 年 8 月 17 日

喜歡：設施服務

Would rate the food a 4 for the buffet. The staff, grounds, facilities, and activities were great! I didn’t like that “I feel taken” feeling I had when the Amstar rep Igor write down the pricing on a piece of paper. It would have been better to have a legitimate pricing list. They are also only brokers, and not the tour company themselves. The sofa bed was very uncomfortable. We were very upset to have to tip to get seated at Don Pablo for the last seating, only to have them turn off the AC when we arrived so we were dripping with sweat throughout our meal and it was clear they were pushing us out, not enjoyable. Everything else was great, especially the Brazilian restaurant, service and sides were amazing and the tapioca pudding was the highlight of all the food we had for many in our party of 7.

於 2025 年 8 月住了 7 晚

8/10 不錯哦

Aleksandra

家庭旅遊, 親子旅遊

2025 年 8 月 10 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The resort is huge, beautifully maintained, and full of wildlife like iguanas, raccoons, and butterflies — our kids loved spotting them. You can visit the sister hotel Coba by golf cart from the lobby. The kids’ pool area with slides and sprinklers was a big hit, and the water was refreshingly cool. We stayed in Villa 338, perfectly located near the main pool, lobby, and buffets. Rooms were spacious, but the double beds were too narrow for a family of four. Small updates like fixing the curtains, bathroom windows, and cracked sink would make a big difference. Housekeeping was excellent. Dining was our biggest frustration — most à la carte restaurants showed “fully booked” on the app, yet we often saw empty tables. You are only allowed to get four reservations per stay. the Mexican restaurant was outstanding, the Brazilian just okay. Buffet food was good, but the area sometimes felt understaffed. The beach had seaweed during our stay (not the hotel’s fault), but staff worked hard to clean it. We found swimmable spots near the sister hotel and enjoyed kayaking and paddle boarding. Entertainment was fun — we loved bingo and lotería. Note: the Mexican Fiesta and Origen shows cost extra. Beautiful grounds, great kids’ amenities, and friendly staff. With a better restaurant booking system and a few room upgrades, this could be a near-perfect Riviera Maya resort.

於 2025 年 8 月住了 8 晚

6/10 一般般

GEETA

家庭旅遊

2025 年 8 月 8 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

The property and grounds were well maintained and appealing. The pool area was clean and big. The restaurant and buffet had a good selection but can do with more options for vegetarians. The downside of buffet area was that there was cross contamination of meat cutlery with vegetarian cutlery and also the food labels were not informative or clear for a vegetarian. Staff in the kitchen were lacking in knowing if a dish was vegetarian or not. The room we had, had multiple issues such as leaking shower door which would flood the outside and room had smelly air con leaving the room smelling damp. Although notice is displayed regarding reserving sun beds, this was totally ignored and people reserved their beds at the crack of dawn. Organising excursions from the hotels partner company amstar was simple and they had plenty of options and activities to book. The market outside the hotel was a positive as didn’t have to travel far for souvenirs. The daily evening entertainment was good, however guests should not have to pay for entertainment at a “5 star hotel”.

於 2025 年 7 月住了 10 晚

10/10 有夠讚

Filipe Miguel Dos

家庭旅遊, 親子旅遊

2025 年 8 月 7 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Great all-inclusive experience at Bahía Príncipe in Tulum! The food was delicious with lots of variety, and the service, cleanliness, entertainment, and transportation were all top-notch. The room was a bit small for our family of four, but we managed just fine. Overall, we had a great stay and would definitely consider coming back!

於 2025 年 7 月住了 7 晚

6/10 一般般

Alexia S Trujillo

家庭旅遊

2025 年 8 月 5 日

喜歡：整潔度、設施服務和住宿環境和硬體

The check in process was super super super slow we arrived to the hotel and we waiting about 45 in a line to be check in, the people at the lobby take a very long time and is very slow. After they show you your room they tell you that there is transportation to get you around the hotel if your room is far, well that’s not true you can’t never find someone to bring you around you have to walk in the super bright sun and heat, that’s was very inconvenient. Also the pool bar closes at 5:45 and it doesn’t matter if the pool is busy they just closed it and the only bar open near a pool is a small one with huge lines, another inconvenience. Overall I don’t think I’ll come back to this hotel! I expected more but i didn’t get it and it was very disappointing.

於 2025 年 7 月住了 3 晚

圖盧姆巴伊亞王子全包式度假村

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