Find Waterpark Hotels in Puerto Rico Island

"We enjoyed all of the amenities. However, we were really disappointed and frustrated when our room was not ready - even after check out time. Bell hop took all of our luggage so we couldn’t use the pools. Horrible service at restaurant outside of front desk. Front desk provided incorrect info and unhelpful. We were told all but two restaurants require reservations. Untrue. Told the ferry runs every hour, but it ran every half hour. The front desk clerk was sick and constantly wiping her nose with a tissue as I checked in. Then later masked up. Could never reach concierge by phone to make a reservation even if I wished. "

"Moho en la bañera. Necesita unos updates. Está bastante viejo sus equipos de televisión, cocina, gabinetes. "