Find hotels in Hato Rey Norte, San Juan

"Nice clean property. Staff was friendly and helpful."

"Great resort! The first half of my trip was for business, and I extended for a personal vacation. The property is beautiful and I appreciated how it was sprawling. The golf cart transportation came in handy when walking to the lobby. The rooms were lovely and well appointed. Every staff member was friendly, helpful, and provided excellent service. I’d definitely return!"

"I really enjoyed my stay here. It’s a big property designed very nicely. The bed is comfortable, the bathroom is lovely with fresh lighting. It’s a fun hotel where the music is loud but they shut off the music around 9 pm. The walk to the beach is over an overpass you have to cross but it’s really no big deal. The beach is nice and more quiet. Great if you have an early flight and need to get to the airport, very close. "

"Nothing everything was excellent"

"Pool was beautiful!"

"The room was clean and comfortable. Very convenient for early flights because is the the airport. Definitely will be using their services in the future."

"Convenient, great beach, ocean super clean. Restaurant downstairs right on beach. Drink service at pool and beach. Parking was easy."

"Me gustó que es familiar, las comidas y el servicio muy bueno.Lo que no me gustó es que la hielera estaba frente a la habitación y no me dejaba dormir cada vez que alguien la usaba."

"Absolutely will not be back to this property, as a frequent Hilton Rewards member this experience has been the worst. Our room at no hot water for 24hrs with the engineer saying just let it run. The next day I requested a new room, which was accommodated yet the room was dirty and housekeeping refused to clean it as she stated “she already cleaned it” but offered the cleaning towels and spray for us to clean ourselves. Shower light was broken and key pad battery died leaving us to wait yet again for someone to come and fix something. This property offered back the resort fee as a refund as this stay was over 1400.00 for our stay. Not even willing to give up a full night refund, the stay was not welcoming and very rude. We will not be back to the property which is sad because it really set the tone for Puerto Rico for us and I did not enjoy. "