The condo set up is nice. Our condo was covered in black hair, my son’s comforter had a white substance on it that looked suspicious and unwashed. The neighbors were doing drugs and it was blowing into our condos vent system. Some guy was asking my daughter weird questions at the pool. Security was horrible. People were inconsiderate of children being in the pool and smoking, doing drugs there, when none was allowed. The out door halls were full of trash and someone had a car hood on the 3rd floor?!?. This place is over priced compared to other condos in the area that have way more amenities.
Heather
於 2023 年 7 月住了 7 晚
2/10 很糟糕
iryna
親子旅遊
2023年7月3日
不喜歡:整潔度、員工素質和住宿環境和硬體
Customer service is not professional, was looking more than 1 hours to find a building, finally the third times reach customer service the building number was provided incorrectly, inside the room the front door luck was missing, toilets out of order, room is very poor quality and doesn’t cost this money I paid. Don’t recommend anyone
iryna
於 2023 年 7 月住了 1 晚
8/10 不錯哦
Rob
家庭旅遊
2023年5月22日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
Villa was really nice. Master bedroom vent barely worked. Very little cold air came out of vent.
Rob
於 2023 年 5 月住了 2 晚
2/10 很糟糕
John
家庭旅遊
2023年4月12日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This place is disgusting. We had a late check in so we had to stay 2 nighy but i demanded a refund the next day and we left. There is MOLD in the units dirty q tips and toilet paper on the floors. The dishwashers have dirty dishes that smelled like they hed been in there a month. Do not waste your money. Absolutly the worst place ever to stay. And to top it off i had to fight to get my money back. Absolutely the absolute worst place on the face of the earth. Also staff has nerve to say "well good luck finding a new place".....less then 5 min we had a new 2 bedroom ocean front room booked for cheaper then this nightmare. Stay away from this place at all cost.
John
於 2023 年 4 月住了 4 晚
2/10 很糟糕
WILLIAM
家庭旅遊
2022年11月15日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
WILLIAM
於 2022 年 11 月住了 2 晚
10/10 有夠讚
Brian
家庭旅遊
2022年11月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Brian
於 2022 年 11 月住了 3 晚
6/10 一般般
Michael Robert
2022年9月7日
喜歡:員工素質
Close to the pool.. Did not like the fact that the check in closed at 5:00 PM. Did not like that no maid service at all.
Michael Robert
於 2022 年 8 月住了 14 晚
2/10 很糟糕
Arnett
親子旅遊
2022年8月15日
不喜歡:整潔度、員工素質和住宿環境和硬體
My family has rented condos at River Oaks fir several years. This has been the worst experience we have had. The unit was nicely decorated but it was not clean. One of the bedrooms had a horrible odor. We kept looking for a dead rodent because the room smelled so bad. There were spider webs everywhere. The patio area was disgusting. There was a nest of bugs and one dirty chair. The master bedroom had a broken bed that was propped up with a piece of cardboard. The second bathroom had a ceiling air vent that was barely hanging on the ceiling. The washer stopped working after one wash. And to top it off, in the second night we were locked out of the unit for two hours because the door code stopped working. We called every number we could find, only to get voice mail. We finally stopped a security guard driving in the parking lot. He called maintenance and they answered for him. The gentleman was rude and said he was only there for the owners and not renters. We finally find someone from beaches rentals to help reset the code when qe didn't even rent through beaches, yet we were expected to know to call them. Terrible experience.
Arnett
於 2022 年 8 月住了 7 晚
8/10 不錯哦
Beverly
家庭旅遊
2022年8月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice resort that needs better maids
My initial unit that i was assigned wasn't fit for human occupancy. It was filthy !!!!
I went back to the office and let them know how gross it was and i wouldn't stay there. She called the super of the cleaning crew and was told it had been cleaned. I shared with her i didn't live in filth and i wouldn't there either. I was given a better unit that was much cleaner. It had a leaking toilet in one of the bathrooms and the screened patio had holes in the screens but was cleaner than the first unit. The cleaning crew definitely need to be retrained!!