圖倫美洲豹觀景台 (CUN) 附近飯店 | 熱門住宿限時優惠 NT$1,171 起

「The apartment was dirty and dusty. We were 3 people and didn’t get the 2 bedroom apartment because we wanted the one that had the private hot tub in the balcony which only had one bedroom and when we got in the place to be able to relax the hot tub was dirty and broken and I told them and they wouldn’t send anybody to come fix it. Also the dishes were dirty and the sink in the kitchen barely had water to wash dishes, the water in the shower was like salt water terrible, and no where to find...

「除了停车不方便，其它完美」

「Absolutely not worth the money. Dirty beach, insects everywhere, tiny outdated rooms, broken furniture, and terrible food. The whole hotel feels old and poorly maintained. If you want luxury, cleanliness, or a classy experience — stay far away from this place.」

「近公园，但是我没时间去了。房间设施不错，就是缺少水杯。服务态度好，非常有特色，但是这么热的天气没有空调，开风扇吹风又头疼，关掉又热，而且有蚊子、蚂蚁，我没睡好觉啊！」

「Buon pomeriggio, vorrei segnalare l'ottima location ma sto ancora aspettando di ricevere indietro un oggetto di grande valore affettivo. Mi è stato comunicato di averlo ritrovato ma ho chiesto più e più volte di riaverlo indietro a mie spese senza esito. Trovo questo comportamento inaccettabile e vorrei una risposta in merito. Si tratta di un oggetto di piccole dimensioni e vorrei una risposta in merito alla spedizione.」

「I can see why they would want you to pay in advance without the ability to get a refund because in the pictures everything looks so good. I know we chose to come down to Tulum at a time seasonally that is not the best: there is seaweed all over the beaches but the smell at this location was so bad that being outside was not an option. Enjoying the beach was not an option. The front of the hotel matches the pictures however pulling up to the hotel from outside, no parking. There was graffiti...

「Super schöne Unterkunft!」

「The room was wonderful and cleaned very well daily. The staff was very helpful and the property was beautiful. There was a lot of sargassum on the beach which they occasionally cleaned but that is nature.」

「Personal muy atento y amigable」

「Everything was amazing」

「Lovely setting!」

「Lugar muy bien mantenido! Alberca con una super vista」

「Everyone was so pleasant! The breakfast with fresh fruit, yogurt and some additional items were delicious. I enjoyed the social hour and took the opportunity to talk to a couple of people. Jose and another concierge made perfect recommendations for excursions.」

「Great amenities and close to beach/supermarket Most communication thru Expedia portal went unanswered. Recommend direct communication with hotel staff by phone. Lovely pool and roof deck. No hot water in kitchen sink went unaddressed for entire stay. Very basic kitchen setup. 」