Does Zamas Hotel have a pool?

Yes, this property has an outdoor pool.

Is Zamas Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 1000 per pet, per stay. Service animals are exempt from fees.

This property doesn't offer parking.

What time is check-in at Zamas Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Does Zamas Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Zamas Hotel located?

Nestled on the beach, this Zona Hotelera hotel is within a 15-minute walk of SFER IK and Tulum Beach. Tulum Mayan Ruins and Playa Paraiso are also within 3 mi (5 km).

Zamas Hotel Reviews, Deals & Photos 2026

10/10 Excellent

Zarvan

2025/12/2

Liked: Cleanliness, amenities, property conditions & facilities

Love it here

Stayed 1 night in Nov 2025

10/10 Excellent

Jamillah

2025/8/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the rustic look of the rooms with all the creature comforts included (AC, mini fridge, hot water, etc.). The staff was incredibly kind and helpful, and the food was great, both in the hotel and in nearby restaurants. There are convenience stores, pharmacies, ATMs and currency exchange offices within walking distance. We had a lovely stay, very unfortunate that the sargassum kept us from the beach, but that's not the hotel's fault.

Stayed 4 nights in Aug 2025

10/10 Excellent

Christine

2025/6/24

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true Tulum GEM!

This was my second time staying at Zamas and it was just as perfect this time as before. The staff are lovely, the rooms are perfect and I always feel safe and comfortable there. You are close enough to night life and adventures but far enough away for peaceful nights. I absolutely LOVE staying here.

Stayed 4 nights in Jun 2025

10/10 Excellent

Bridget

2025/1/3

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and very friendly - restaurant was ok, beach lovely, I would visit again!

Stayed 2 nights in Dec 2024

10/10 Excellent

suzanne

2025/2/5

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms were wonderful and had a beatiful view of the ocean

Stayed 4 nights in Jan 2025

10/10 Excellent

Anya

2024/5/18

Liked: Cleanliness, staff & service, property conditions & facilities

Highly recommend Zamas Hotel!! Lovely staff, clean and great location.

Stayed 6 nights in May 2024

10/10 Excellent

Lisa

2025/2/25

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the overall experience. The location is picture perfect, the staff is warm and friendly. We immediately felt welcomed. We stayed in Cabana 8. I highly recommend!

Stayed 5 nights in Feb 2025

10/10 Excellent

Yvonne

2024/3/24

Liked: Cleanliness, staff & service, property conditions & facilities

We were very pleased with our first time at Zamas and look forward to a return trip.

Stayed 4 nights in Mar 2024

10/10 Excellent

Shaun

2023/11/24

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Zamas is a great option for those who are just looking for a nice place to stay at a reasonable price, rather than some of the full-package resorts nearby.

Stayed 2 nights in Nov 2023

10/10 Excellent

Shlomo

2025/8/17

Liked: Amenities

We recently stayed at the Zamas Hotel in Cancun for three nights as a family of six, and our experience was absolutely incredible. We booked a beach bungalow that was super clean and comfortable, making it the perfect spot to relax. Fernando at the reception went above and beyond—he was not only kind and helpful but also made the kids feel so special by bringing them toys for the sand and making sure we had everything we needed. The staff overall were extremely friendly with the kids, which made us feel right at home. The on-site restaurant was delicious with excellent pricing—we enjoyed both breakfast and dinner there. The pool was also very nice and refreshing. While there was a bit of seaweed on the beach during our stay, we understand that it’s just part of the season and nature. What truly stood out was the level of care and hospitality: every time we needed to cross the road, the hotel’s parking attendant made sure to stop traffic and personally help us cross safely with the kids. They were also very helpful with our luggage and attentive in every detail. Overall, Zamas Hotel gave us a warm, family-friendly, and memorable getaway. Highly recommended!

Stayed 3 nights in Aug 2025

8/10 Good

Alethea

2025/3/21

Liked: Staff & service

The property was ok. Much smaller than I anticipated and the rooms all seemed across the street. Much less beach than I expected.

Stayed 3 nights in Mar 2025

10/10 Excellent

Venugopal

2024/4/11

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Great location. Friendly staff. Good food. Everything is great about Zamas.

Stayed 4 nights in Apr 2024

10/10 Excellent

Ian

2025/4/30

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

25 years ago we visited Zamas for dinner and dreamed about returning one day for a vacation. We finally made the trip and have just had the most magical stay at this very special hotel. Zamas is in a beautiful location with uninterrupted views of the beach and ocean. It is just as we remembered it with unique and very well appointed rooms that have everything you might need : great shower, very comfortable bed, pillows and cotton sheets, a tea station, fridge, bottled water, and wonderfully fragrant bathroom products. We ate at the restaurant every night and had one memorable meal after another, as we enjoyed the magnificent view. The managers and staff were so friendly and helpful and generously upgraded our accommodation to an ocean view room, where we could relax in the hammocks with the sound of gently lapping waves and soft ocean breezes. Zamas made our trip to Mexico truly memorable and was an experience we feel very lucky to have had.

Stayed 4 nights in Apr 2025

10/10 Excellent

Erika

2022/12/22

Perfect three days at Zamas Tulum

The staff was the nicest! The rooms were so funky and special. The location was near many restaurants and the mexidivers tour shop. We loved to sit on the beautiful beach all afternoon.

Stayed 4 nights in Dec 2022

10/10 Excellent

Ashley

2025/1/10

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would give Zamas 20 stars if possible! We stayed in a private beachfront hut where you could hear the ocean. It was absolutely beautiful and the service (from the front desk to the parking lot security team) and quality of facility was impeccable. The cozy hammocks outside our door, to which room service will deliver tacos, were icing on the cake. There is a busy-ish road behind the huts but you can’t hear or see from the room.

Stayed 3 nights in Jan 2025

8/10 Good

Deanna

2024/7/25

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Short drive to Tulum beach when it’s seaweed season. Housekeeping is excellent! Staff is friendly and helpful. Property is generally quiet. AC is very good. Restaurants in walking distance. Beds are comfortable.

Stayed 7 nights in Jul 2024

10/10 Excellent

VirginiaW Mom

2013/3/10

Liked: Cleanliness, staff & service, room comfort

Great family vacation

Beautiful location! Very relaxing trip. Our cabana was in the garden on the beach side, and had a lovely view and ocean breeze kept us comfortable. There is limited electricity; lights and ceiling fans plus an outlet for charging your phone/camera/computer. A real chance to get away from it all but have friendly staff, great food in the restaurant, and world-class views. Don't miss it!

8/10 Good

Mark

2024/1/19

Liked: Cleanliness, staff & service

The staff was great, but we slept poorly the first night due to upstairs renters who stayed up late

Stayed 5 nights in Jan 2024

10/10 Excellent

Christine

2023/8/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum GEM!

Zamas Hotel is an absolute GEM! We wanted to be more in the community rather than in a big all-inclusive and Zamas was perfect! The staff was so friendly and helpful, our room was right on the beach and the food was PHENOMINAL! It was conveniently located in a moderately busy part of town so it was quiet at night and only a 10min drive down to the party section of Tulum. The room was so cute and the hotel did a great job cleaning every day. I was worried about the heat and the AC in the room worked wonderfully. I would 1000% stay here again.

Stayed 4 nights in Jul 2023

10/10 Excellent

parveen

2023/1/16

Liked: Cleanliness, staff & service, property conditions & facilities

My friends and I just returned from a brilliant trip to Tulum. We stayed at the Zamas Hotel for 3 nights and we could not have been more happy! The location is spectacular, right on the beach in a quiet yet central area. The food and bar service was consistently awesome. Our room was a perfect mix of rustic and comfortable. Most importantly, the staff were extremely helpful and great to converse with. They assisted us with transportation and answered all of our numerous questions. Abi, Daniel, Fernando, and Iliana in particular were just so fantastic and so super helpful. I would highly recommend this property 😀!

10/10 Excellent

Vanessa

2024/4/6

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was wonderful. From the people working at the restaurant/bar, the concierge Daniel, Fernando & Abigail to the security team. All friendly and provided great recommendations. We stayed at the Signature Room, Upper Floor Oceanview. It’s across the street. It was worth it. You can hear the waves all night. Gorgeous inside and out. Restaurant food and drinks are really good. Make sure you get the colectivo (mini bus/van)to head to the centro and other locations. Very convenient. Just tell the driver where you are headed. Taxis are pricey! Regresaríamos a este hotel sin pensarlo dos veces. Gracias.

Stayed 4 nights in Mar 2024

8/10 Good

ChrysRo

2015/10/21

Liked: Cleanliness, staff & service, room comfort

First time in Tulum, not the last!

The room: We had a cabana on the beach which we reserved for a great deal at the time, maybe $150 a night. Great for the price, would not pay above that for this room as it was bare bones, tiny, no A/C, no dresser, no chairs, no hooks to hang towels or wet clothes (you know, things you pay extra for). You really don't need those things in Tulum anyway so we were completely content, just wouldn't go back if the price were higher. We could hear traffic from the street but it wasn't bothersome and never woke us, I imagine the rooms closer to the street would be obnoxious noise wise. Either way, bring earplugs. The birds start screaming at dawn (not bad because sunrise in Tulum is beautiful). Restaurant: Good food, we ate most meals here as we were too lazy to head out (aside from Chencho's down the street which is great affordable, authentic food). Their restaurant offers enough variety so you can eat there multiple times without getting bored. They do have rotating chef's though so I can only hope they're all great. They also had live bands or DJ's every night until 10:00 so you could easily make dinner last hours if you felt like lounging. Also, breakfast overlooking the ocean was an amazing way to wake up every morning. Beach: Water was beautiful, occasional waves but not overwhelming. Unfortunately, there were some random rocks out in the water that we kept hitting our toes on. I didn't encounter the rock issue at other beaches in Tulum but that may just be coincidence. There were plenty of palapas to go around, I rarely saw people having to lay directly on the sand. Tip: Ask the front desk for a cooler and some ice so you can BYOB to the beach! Would def stay here again, but will be looking for other hotels on our next trip just to see what else is out there. If you're looking to be pampered, this is not your hotel. If you're up for a little rustic, you've found a home.

8/10 Good

Daniela

2025/12/2

Liked: Cleanliness, amenities, property conditions & facilities

Schönes, großzügiges Zimmer

Stayed 3 nights in Nov 2025

10/10 Excellent

davena

2025/11/28

Liked: Cleanliness, staff & service

Very nice stay! We loved being right on the beach! Staff was super helpful and Daniel was awesome

Stayed 1 night in Nov 2025

10/10 Excellent

Philipp

2025/4/22

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lage war super, alles gut zu Fuß erreichbar. Personal war sehr freundlich und hilfsbereit. Das Restaurant ist sehr zu empfehlen.

Stayed 3 nights in Apr 2025

Zamas Hotel

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Zamas Hotel Reviews

Wonderful

9.4

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9.4