「Lovely breakfast plenty of choice
Comfortable bed but a little bit warm window was already open on arrival which suggests to me that it is too hot but overall 」
「Will definitely be back here! Room clean and very comfortable, staff were lovely and so good with my little boy. Walk out the hotel and the beach is on your door step, can understand why it was fully booked!」
「At first I was very sceptical because of the negative reviews, ut I am glad to say that our stay was more than pleasant. Our room was huge as was the bathroom all immaculate, breakfast was only continental but more than adequate. Overall I would recommend this hotel and would certainly go back again.」
「The staff slow as like a turtle, wait there already 30 minutes, but still need to wait for another 10 minutes. Every time I go to the reception, always have a long queue and just a few staff there and one of the staff is really SLOWWW , really can't understand why a hotel can have that slowly hospitality and even pride and prejudice」
「Fabulous hotel. The rooms are clean and the beds very comfortable. It was very quiet so we all slept well. It is,in easy walking distance for Albert Dock and numerous restaurants and cafes. The Palm Court bar area is stunningand the cocktails are superb. The hotel obviously focuses on Customer Service as every member of staff we interacted with were friendly and helpful. We will definitely be back!」
「Internet was spotty, rooms look brand new but small, very clean, daily cleaning, not happy about having to pay £10 per dsy for parking at the hotel the cost should be in with the price of your stay and apparently because i booked through holiday. Com or any other 3rd party hotel charges £50 per night upto a maximum of £150, for damages which is ring fenced and returned when you leave, i don't know how many days it takes to appear back in my account, which actually put a damper on my break as i...
「We had a fabulous weekend, the room was spacious, clean and the bed was super comfortable. Breakfast at the hotel was utterly amazing, hot food absolutely delicious and staff were friendly and helpful. There's a few marks and scuffs around the place but for what you pay it's incredible value for money. We will absolutely be returning! Only negative for me was there was only a bath, not ideal for washing your hair. A quick trip to Sainsbury for a jug solved that problem.」
「Just back from 3 day stay and will definitely be back. Lovely hotel. Great size room and very comfortable and clean.Very friendly staff. And minutes away from the front. Thank you for an enjoyable stay. 」
「Nice hotel, easy check-in and easy access to the beaches and other attraction areas with bus and tram, which the kids love, and a good environment to stay for a large family. This hotel felt like a natural home away from home. We were so impressed with the level of comfort and attention to detail. Our stay was perfect.」
「Nice comfortable hotel and very central. Easy walking distance from the train stations, docks and shopping areas. Rooms were clean and well equipped with fridge and proper hairdryer. Shower was hot and powerful. Only negative was the room was quite warm.」
「Good location, and the staff is friendly and nice. However, the room was still not ready even after the 3:00 PM check-in time, and I had to wait an extra 30 minutes.」