Okura Hotels & Resorts Chitose hotels

"I only had two transactions with the staff in the 5 days I was. Checkin & out. Room was very clean. Comfy bed & pillows. I would recommend this hotel. The only downside, there were many restaurants ajoining it, with loads of people coming & going. But once in the lift to your room it was very quiet. Bang in the centre of the Susukino area. Restaurants & bars just a 50 meter walk away. Susukino is the 'happening' area of Sapporo. "

"Hotel staff was very welcoming and attentive. Room was clean and fresh. Breakfast buffet was excellent, large variety of Japanese and Western food. "

"Location is great and room is spacious "

"Large clean comfortable room, very quiet and everything works. Location is ideal; 15 minutes walk to Sapporo’s main shopping area which was very lively during the night and safe to walk. Value for money and the price I paid includes private parking. Highly recommended."

"Very roomy. Very nice. Only problem is we could not get the checkout QR code to work. "

"The service from the beginning was excellent compared to other ana hotels in Japan"

"Definitely good value for the price. Room was clean and staff was friendly and public bath was fantastic!! They only have house keeping when guest stay three days or more but I didn’t mind cuz they give us "

"At the airport. Excellent breakfast. Kind and knowledgeable English speaking staff"

"Location is everything! In the heart of Sapporo between Odori and Susukino, easy access to food, shops and transportation. Room was clean and spacious. Family room comes with kitchenette - stove, microwave, medium fridge with proper freezer, washing machine and pod coffee machine with coffee and tea pods! Free microwave popcorn for family room too! Beds are comfy, furniture is new. Onsen is not very large for the number of guests using it at peak time. We used it off-peak in the evening between 630pm - 715pm - post dinner crowd started at 7pm!! In the morning when it opens at 6am, IT IS CROWDED. Free popsicle/ice cream post onsen. "