圖倫 5 星級飯店

「From the moment we arrived until the day we left, we were truly amazed by the level of care, hospitality, and professionalism shown throughout the stay. Every restaurant experience was exceptional. The service staff everywhere we went made us feel welcomed, valued, and genuinely cared for. You can tell that the employees take great pride in what they do, and it absolutely elevated our entire trip. Every dinner felt special, every interaction felt warm, and the consistency across the resort was...

「I was disappointed as this is advertised as a beach front hotel. Tjis is on the beach however it isn't accessible, and the seaweed was a big issue this season which isn't the hotel's fault but it did impact the stay and any time at the beach was unpleasant because of the piles and smell. My main complaint is the constant hustling done by staff. It starts as a guise to ask about your stay and turns into are you interested in membership. This happened daily and multiple times a day. Too much...

「Family friendly en bloque Family Selection y resto. Habitaciones limpias.」

「Our experience at Grand Sirenis exceeded our expectations. I’ve been to other resorts in the past but Grand Sirenis has set the bar high. Starting with the second we arrived, we were met with amazing hospitality and service by all the staff. We felt spoiled! Adan and Alfred were extremely helpful throughout our stay and made sure we were always taken care of and answered any questions we had. Adan even went out of his way to make a dinner reservation on our first night. During the days/times...

「El valet es incluido más no el lugar de estacionamiento para que consideren los 400 pesos a parte.」

「Beautiful quiet resort. Expedia only shows one option when booking, and apparently breakfast is not included. À la carte menu is good, but just heads up.」

「Great service great experience」

「Beautiful place, plenty of activities, only thing you need to inform guest of another housekeeper coming later in the day after 9pm the guest should be asked if service is needed no be surprised by someone coming into the while in bed」

「This was one of the most dreamy places I've ever visited. The grounds were gorgeous between the beach, the jungle, and the architecture. The service was unrivaled. Luxurious in every sense. Can't wait to come back!」

「Amazing resort, incredible staff, and the vibe was top‑tier. The swim‑up room? Mandatory. Non‑negotiable. Life‑changing. Now… the only thing that threw me off was eating breakfast while other guests were casually strolling around in the nude like it was a National Geographic special. It was my first au naturel experience, and let’s just say watching people prance around naked while I’m trying to enjoy eggs wasn’t exactly my personal vacation fantasy. But aside from the unexpected...

「Breakfast was fresh but very late every morning. It started after 8am, i had trips planned and needed to leave early on fee days but there was no breakfast. I tried looking around the property but couldn’t find anyone to ask. Also, apparently there was a waterfall but they didn’t turn it on until my last day of trip. They also tried to put me in a different room than the one I booked ( Orchid Suite). I has to ask them about it and then they moved me.」

「Great hotel with nice beach, pool and food! Staff was very friendly. Highly recommend Casa Malca!」