Where it is located is very close to everything, the workers are very attentive and the hotel is very clean and everything is very organized.
luisa
於 2025 年 6 月住了 3 晚
10/10
Staff was amazing!! The property was very well maintained and clean and the food was delicious and unique. The spa, jacuzzi, cenote and pool also very clean and very nice.
Rafael
於 2025 年 6 月住了 3 晚
10/10
Hotel Shibari was amazing. I suggest staying here when u visit Tulum. Its also plenty of resturants and shops walking distance from the property
Maurice
於 2025 年 6 月住了 4 晚
10/10
The resort was outstanding, very calm and relaxing. The best was however the staff, couldnt be more attentive, truly amazing.
Tiago Miguel
於 2025 年 6 月住了 3 晚
10/10
Belen
於 2025 年 6 月住了 1 晚
10/10
Seth
於 2025 年 5 月住了 4 晚
10/10
Súper
Leandro
於 2025 年 6 月住了 3 晚
10/10
Beautiful place and very nice stage! Different restaurants are walkable!
Ulonda
於 2025 年 6 月住了 3 晚
10/10
Everything was perfect, thank you for making us feel welcome.
Erick Ramirez
於 2025 年 6 月住了 4 晚
10/10
The hotel was beautiful and very relaxing. The staff were very friendly and accommodating. We enjoyed the yoga session and the amazing cenote it was a very enjoyable experience. The food was excellent I did have a unique experience with the fish but was quickly resolved and credited.
Maria Carmen
於 2025 年 5 月住了 4 晚
10/10
We had great customer service the place was open clean and fresh looking the customer service was great very understandable
Rudy
於 2025 年 5 月住了 5 晚
10/10
outstanding service . responsive, clean , very welcoming
Rita
於 2025 年 5 月住了 3 晚
10/10
Polin
於 2025 年 5 月住了 5 晚
10/10
We had dinner every night, which was fantastic, and the staff was really kind. It was our first time at Intulum, and we absolutely loved it.
jennifer v
於 2025 年 5 月住了 4 晚
10/10
The cenote is worth everything. No need to worry about sargassum seaweed on beach, although Shibari has no fee beach access across the street. Daily yoga included! Free bike rental! Many shops, bars, and restaurants just steps away. Security police station neighbor and guest only access made me feel very safe as solo female traveler.
Se Jung
於 2025 年 5 月住了 5 晚
10/10
Excelente todo! A excepción de la comida que no estaba muy buena
Ivette
於 2025 年 6 月住了 1 晚
10/10
Martha
於 2025 年 5 月住了 4 晚
8/10
Gianni
於 2025 年 5 月住了 4 晚
4/10
La limpieza que realizan en el cuarto no es buena, solo tiendan la cama. Se cobra el servicio desde la instancia y los empleados solicitan adicional, la comida es mala y cara.
Brenda Angelica
於 2025 年 5 月住了 2 晚
10/10
Easily one of the best resorts I have ever stayed at. The cenote is incredible and was so fun to explore. The grounds and accommodations are immaculate, and the staff made every aspect of our stay a perfect 10/10 experience.
Benjamin
於 2025 年 5 月住了 4 晚
10/10
Como es prácticamente nuevo todavía lo tienen bien cuidado porque mucho es madera y está al aire libre
Ceclia
於 2025 年 5 月住了 1 晚
10/10
The property was beautify and well designed.
Igor
於 2025 年 5 月住了 8 晚
10/10
Definitely coming back!
Jamie
於 2025 年 4 月住了 1 晚
10/10
Amazing place! So beautiful and relaxing. Highly recommended.
Israel
於 2025 年 3 月住了 4 晚
4/10
Yikes. Beautiful property in an excellent location with terrible service overall. The property is mostly empty of hotel guests but the pool/Cenote area is full of people who buy day passes for like $30USD and take the best areas around the cenote.
There is absolutely zero reason to stay here at the hotel as a guest as the people on day passes seem to be treated better than guests actually staying at the hotel. I would definitely pass on booking this hotel ever again but might buy a day pass next time I'm in Tulum.