格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式是否有游泳池？

是的，此住宿設有3 座室外游泳池和兒童游泳池。

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式是否允許攜帶寵物？

很抱歉，此住宿僅允許攜帶服務性動物。

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式的停車費用是？

此住宿提供免費自助停車服務。

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式的入住登記時間是？

入住登記開始時間：15:00；入住登記結束時間：任何時間。

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式的退房時間是？

退房時間是 12:00。延遲退房費用為 USD15 (視供應情況而定)。

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式是否提供全包式禮遇？

是的，住宿提供全包式服務。提供的活動包括浮潛、獨木舟和腳踏車等。

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式位於何處？

這家海濱住宿位於艾庫瑪爾，距離Akumal沙灘 4.5 公里，而且距離艾克斯普哈海灘和藍色天坑不到 10 公里。半月灣和瀉湖公園也在 15 公里距離內。

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式評語、優惠和相片 2025

Q: 格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式是否允許攜帶寵物？

很抱歉，此住宿僅允許攜帶服務性動物。

Q: 格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式的停車費用是？

此住宿提供免費自助停車服務。

8/10 不錯哦

Gordon

家庭旅遊

2025 年 11 月 28 日

喜歡：整潔度和設施服務

Resort was great. Staff are supper friendly, and the food and services are excellent. The resort is about older, and you will notice minor details. Example: padio doors are hard to move, possibly missing exterior handle.

於 2025 年 11 月住了 5 晚

4/10 不太好

Lorna

2025 年 11 月 28 日

喜歡：整潔度

First off we were quoted one price when I booked and paid quite a bit more when we arrived. Also my shuttle never showed up at the Cancun airport. So I canceled the return trip and would like a refund. I had booked with shuttle central. The room care was lacking. We never received hand soap. Had to ask for everything. It was kinda annoying. I’ve booked with Expedia before without issues. This was NOT one of those times. I’ll be waiting for my refund on the shuttle

於 2025 年 11 月住了 9 晚

10/10 有夠讚

Andrew

情侶出遊, 團體旅遊

2025 年 11 月 27 日

喜歡：設施服務和住宿環境和硬體

Erik from the Expedia team on the resort was a doll. The food here is next level and drinks are strong. The lush forests on the beach feels like a dream. Lots of amazing people ranging in all ages and walks of life. Rooms are 3/5 very comfortable beds and great bathrooms. Although, they felt old and a bit unkept. The couch was stained and filthy and the walls need a repaint. My biggest problem was how early the pools and beach close down. By 540 the beach bars only serve beer and at 6 they are completely closed down. No swimming at 7pm is really bad. It was still light out and the pools are all closed. Even the beach is closed by 7. I think that’s a bit silly! Night swims are my fav part of vacation and that was a big no go.

於 2025 年 11 月住了 8 晚

8/10 不錯哦

Jenny

團體旅遊, 家庭旅遊

2025 年 11 月 25 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Drink service at the beach & pool could be better.

於 2025 年 11 月住了 6 晚

8/10 不錯哦

Laura Marie

團體旅遊

2025 年 11 月 25 日

喜歡：整潔度、設施服務和住宿環境和硬體

Staff was very kind, the oceanside bartender was so much fun! Everything was very clean and well maintained.

於 2025 年 11 月住了 6 晚

10/10 有夠讚

David John

2025 年 11 月 25 日

喜歡：整潔度、設施服務和住宿環境和硬體

Beautiful property well maintained with a lot of natural plants, etc. room was immaculate great view of the ocean. All of the food establishments were well-maintained and well stocked throughout the dining hours.

於 2025 年 11 月住了 6 晚

10/10 有夠讚

Kevin

親子旅遊

2025 年 11 月 25 日

喜歡：整潔度和設施服務

Great Ocean view room with a very friendly staff.

於 2025 年 11 月住了 6 晚

10/10 有夠讚

Harrison Sidney

2025 年 11 月 23 日

喜歡：整潔度、設施服務和住宿環境和硬體

Beautiful resort! Very clean, good food, great themed restaurants. Has sandy beach areas as well as snorkeling areas. Great service! Only negative is that the atm fees (Only give out US$) are super high, they don’t exchange Can$ (even though half the guests are Canadian), and they give a very poor return on US$. Get pesos elsewhere and enjoy a great resort👍

於 2025 年 11 月住了 9 晚

10/10 有夠讚

Cheryl

家庭旅遊

2025 年 11 月 23 日

喜歡：整潔度、設施服務和住宿環境和硬體

This was our first all-inclusive experience and it did not disappoint! We went into the week knowing it would be good to be away but this resort exceeded our expectations. 1. The resort has been recently reno’d and it showed. The restaurants, lobby spaces, washrooms were modern, beautiful and comfortable. The pool spaces, lazy river and beach are amazingly well up-kept which was great. 2. We were only able to book 4 a La cartes which was a little disappointing but the ones we did had amazing food (Peublito Lindo/Oishi/Butchers and the beach lunches). The buffet has so many options. 3. Our rooms were very spacious, well stocked, comfortable, aesthetically gorgeous and centrally located. The only thing was our room didn’t have a bracelet key - but some of the reno’d rooms have so it’s coming. 4. The ocean/beach were perfect. Some areas had a coral reef but snorkeling was great so many fish, sting rays, and squid were fun to see. Snorkeling was 10 outta 10. The only thing was that our 10 year old was too young for the teen zone/too old for the kids club (under reno but finishing as we were leaving). He had a fantastic time with the food, ocean, evening themed shows (very corny but so much fun!) lazy river, inflatable pool slides and foam party but the kid zone is very small/geared to babies/young kids. Overall it was a great resort, friendly staff and we liked that there wasn’t a ton of up sell or added expense on resort (there was some but minor).

於 2025 年 11 月住了 7 晚

8/10 不錯哦

Sean Patrick

親子旅遊

2025 年 11 月 22 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Large resort but still keeps a intimate feel. The natural aspect was loved by all in our party. Wildlife abounds, even got a glimpse of a Tayra, which was very neat.

於 2025 年 11 月住了 10 晚

8/10 不錯哦

Quane

情侶出遊

2025 年 11 月 21 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

My stay at Grand Sirenis Riviera Maya Resort & Spa was overall okay. The property is large and has nice scenery, and the staff was generally polite. Some parts of the experience were good, but others could use improvement. The food and drinks were average, and a few services took longer than expected. The room was comfortable, but certain amenities felt a bit outdated. It wasn’t a bad stay, but it also didn’t stand out compared to other resorts I’ve visited.

於 2025 年 11 月住了 4 晚

10/10 有夠讚

Celina

家庭旅遊

2025 年 11 月 20 日

喜歡：整潔度、設施服務和住宿環境和硬體

The staff are amazing and so friendly. I have never had the concierges be so helpful. They show up to make sure you made it to your dinners. They do all your reservation for you. They see you out when leaving at the end of your trup. Eduardo from building 16 17 was amazing. And Migual as well at building 16 17. The workers driving the carts are funny and keep you laughing even when not on a ride and they are just passing bye. My room was very clean and the maids did a great job each day. The only think I can complain about was my pillow shape. Lol. Edgar is an amazing Manager. He was so helpful to my whole family. Checked on us at dinners and made sure I had a great birthday dinner. Emily at the pool was fun and kept us all having fun. I wish they did a little more activities in the pool. The beach party was so much fun. We danced until 1am. Lots of animals at this resort.little baby monkeys. Lots of fish to see in the bay. Snorkling. Food is great at all buffets and the beach BBQ was amazing. You are able to visit all the restaurants and as many times as you want.

於 2025 年 11 月住了 7 晚

10/10 有夠讚

Amalia

家庭旅遊

2025 年 11 月 20 日

喜歡：整潔度、設施服務和住宿環境和硬體

My stay was amazing. The staff is great and very caring. Who ever trains your staff in hospitality should get a raise. so many staff to mention. Migal at block 16 17. EDUARDO guest servises. I have never had someone come visit me at every meal and to say goodbye. EDGAR did all that. Everyday he took care of my family. Emily at the pool. She was so sweet and fun. The rooms were amazing and clean. Pillow a little to small for me. Great job by everyone. All the cart drivers. The cooks and waiters.

於 2025 年 11 月住了 10 晚

8/10 不錯哦

Isaac

團體旅遊

2025 年 11 月 18 日

I would say this place was very pretty and very nice to relax. We arrived on Friday and there was a pool party that was going on. It was a stark contrast to the place we had come from. the property was very pretty with the lobby, pools and the trails being at the top of my list. I will say the entertainment was kinda annoying. it seemed everywhere we went they we doing movie trivia. It would have been nice to sit in the lobby and listen to the rain. over all the buffet was very good. the other food on the property was so,so. I would say the peruvian restaurant was my Fav. I drove a car and every time i left it seemed to confuse the staff. My friend had to check out early and could not stay the required 3 night. the staff seemed very concerned about this but not concerned enough to compensate him for his paying for a night he did not use. kinda disapointing.

於 2025 年 11 月住了 5 晚

10/10 有夠讚

Fernando

情侶出遊

2025 年 11 月 17 日

喜歡：整潔度、設施服務和住宿環境和硬體

Our experience at Grand Sirenis was absolutely incredible from start to finish. The resort itself is beautiful, but what truly made our stay unforgettable was the exceptional team who went above and beyond in every way. A special thank-you to Juan from Guest Services, whose warm personality and genuine care set the tone for our entire trip. Juan was always ready with helpful recommendations, and a friendly smile. He made us feel welcomed and valued every single day. The Concierge team—Leo, Aldais, and Icela —deserve praise as well. Their professionalism and attention to detail were outstanding. Whether we needed dinner reservations, activity planning, or just a bit of guidance, they handled everything flawlessly. Their knowledge, kindness, and dedication truly elevated our experience. The food options were another highlight of our stay. From delicious buffet selections to a variety of specialty restaurants, there was always something amazing to enjoy. Fresh ingredients, great flavors, and plenty of choices made every meal something to look forward to. Whether we wanted a quick bite or a full dining experience, the resort offered fantastic options for every taste. From the beautiful surroundings to the exceptional service, Grand Sirenis exceeded all expectations. We left with wonderful memories and can’t wait to return. If you’re looking for a resort where the staff makes you feel like family, this is the place!

於 2025 年 11 月住了 5 晚

10/10 有夠讚

Robert

情侶出遊, 團體旅遊

2025 年 11 月 17 日

喜歡：整潔度、設施服務和住宿環境和硬體

Room was amazing, cleaning staff did a great job, food was awesome, resort was amazing and the staff were super helpful and always confirming satisfaction. Erik Medina From the resort was always around making sure we had an amazing stay and helped us with our dinner reservations as well as shared some tips to make our trip more enjoyable. I would highly recommend a stay at this resort and will be a returning customer.

於 2025 年 11 月住了 9 晚

10/10 有夠讚

Sophie

團體旅遊

2025 年 11 月 17 日

喜歡：整潔度、設施服務和住宿環境和硬體

We loved our stay here. The staff was very friendly and helpful. They helped us arrange dinner reservations for every night we were there. They even helped squeeze us in when we were late to making reservations. Erik from guest services was very attentive and made sure to check in with us almost every day of our stay. The room was beautiful and had everything we needed. We loved the bathrobes. The resort is well laid out and very clean. They've done renovations to the main buffet which look great and make it feel more cozy. The pools are a great temperature. There's lots of greenery and wildlife around which makes it feel like you're staying in the jungle. All the food we had was excellent including from the buffet and the a la carte restaurants. The Mexican food especially was very good.

於 2025 年 11 月住了 6 晚

10/10 有夠讚

Dylan

情侶出遊

2025 年 11 月 17 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

This was an amazing resort by far the best experience we have had in Mexico. From Isaac our concierge greeting us every day to Eduardo checking in with us to make sure everything is going good to Omar with food services we always made sure to sit in his section at the buffet since he was amazing at his job to Cecilio taking us on a bike tour and teaching archery to Ricardo and our Mexican Harry Potter at the mixology bar. This resort has everything and more the rooms were clean and they had the grounds crew cleaning the property everyday. We will definitely be returning to this resort

於 2025 年 11 月住了 7 晚

10/10 有夠讚

Robert

2025 年 11 月 17 日

喜歡：整潔度、設施服務和住宿環境和硬體

Beautiful resort, clean rooms, great food and fantastic service. The beach and pools are stunning, and the staff truly go above and beyond. Perfect place to relax and enjoy your vacation. Highly recommended! 🌴✨

於 2025 年 11 月住了 3 晚

10/10 有夠讚

Angelique Christine Gonzales

團體旅遊

2025 年 11 月 17 日

喜歡：整潔度、設施服務和住宿環境和硬體

We had a very good stay!

於 2025 年 11 月住了 5 晚

8/10 不錯哦

Colby

情侶出遊

2025 年 11 月 16 日

喜歡：設施服務和住宿環境和硬體

Bed quilt cover was stained 3 times, lots of raccoons around the resorts. Other then that it was excellent

於 2025 年 11 月住了 6 晚

8/10 不錯哦

Bianca

團體旅遊

2025 年 11 月 14 日

喜歡：整潔度、設施服務和住宿環境和硬體

It is a massive property that feels like you are also experiencing the jungles/beaches of Mexico. It has a really cool vibe to it. The staff were also really friendly and funny!

於 2025 年 11 月住了 4 晚

10/10 有夠讚

Annalisa

2025 年 11 月 14 日

喜歡：整潔度、設施服務和住宿環境和硬體

Rooms are clean staff is amazing food was great Adan was great

於 2025 年 11 月住了 10 晚

10/10 有夠讚

Lisa Ann

家庭旅遊

2025 年 11 月 14 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

We had a fantastic time at this all-inclusive resort. The staff were friendly, the food and drinks were great, and the resort was clean and relaxing. Beautiful pools, along with a lazy river, gorgeous beach and lots to do. Highly recommend.

於 2025 年 11 月住了 7 晚

10/10 有夠讚

David

2025 年 11 月 14 日

喜歡：整潔度、設施服務和住宿環境和硬體

Friendly staff, Kevin the shuttle driver especially. Rooms nice as well

於 2025 年 11 月住了 7 晚

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

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