康登 5 星級飯店

「good but not meet the expectations as always when i live with rosewood， sorry to say that」

「The hardware is nice, location is perfect and generally staff were helpful. But housekeeping is a bit hit and miss. Eg They never showed for turn down, and they ask you to order breakfast with the card but never provided a card. Some items (that are complimentary) were replenished whilst others were not. But overall a great hotel and I would stay here again. 」

「Terrible service, huge disappointment overall. 」

「Absolutely amazing people and service. The Italian designers feel penetrates the entire buildings which used to be a church. Love the experience. Again, employees are so friendly and nice! Totally happy 」

「It is great as usual. Best choice in London」

「Everything was fine except the lift broke down at night and not able to use when checking out in the morning. Fortunately that we are staying at the low floors.」

「You would expect a little more from a 5 star hotel but the check-in process is not very welcoming… we are a family of 3 with a small child plus two big luggages… when we arrived, no one offer a hand to move the luggages up the staircase to the main reception area… in fact, no one is there… so we have to move the heavy suitcases ourselves… the check in is relatively quick but the staff is cold… so it’s quite unpleasant to begin with… we decided to have dinner at the Fitz’s but the table they...

「Our stay was very nice. Place is very clean. Area is quiet and safe. Love that we don’t need to clean up after our stay! Hosts were also very responsive and nice. Only thing is even though downtown London looks near, it takes around 50 min uber to get there due to traffic. Subway is another option but also takes 30+ min.」