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"It was ok"

"The breakfast bar was pretty hard core! Omlette station, hot items, bread/toast/pastries, cereals, yogurt & fruit- this was big & plentiful. Excellent value! Location cant be beat! Right outside Tower Bridge, bus stop to all major attractions near by, tube near by... this hotel can be very local. The bed was gorgeous!! Curtains were heavy enough to block out light for a deep restful sleep. Cannot hear any noise from outside- best sleep I've had in months!"

"Location good"

"Very clean room. Location is incredible for access to central London - literally 5 mins walk to the tube station. The room was spacious but I was in the top floor which had very small windows so the room was quite dark. No issues if you’re not planning to spend a lot of time in your room. The bed was quite soft - just be aware if you like a firmer bed. Nice amenities in the room."

"The shower was small and tricky to navigate."

"Great hotel lovely people and location"

"Good location to Kensington High Street and surrounding area"

"It was great, but not variety"

"This hotel has an amazing location but it stops there. Beds are extremely uncomfortable. The king bed is just two twin beds sandwiched together with a very uncomfortable seem in the middle. Mattresses are so old that the springs are gone. Hotel is dated and in need of upgrades. Moths flying around the halls and annoying cleaning staff that still knocks when you have do not disturb sign on. I saw a very fast moving insect in my bathroom on the last day. Would not recommend staying here. AC and fridge both very loud. Toilet runs. Not sure how this is even 4 star"