倫敦市 5 星級飯店

「All staff was excellent, helpful friendly and went above and beyond including the manager Dan who accommodated a special request. Excellent food, drink, entertainment, and conversation. The room was comfortable but a bit smaller than expected. We will return!」

「員工很熱情」

「一般延遲退房是不可能的，但是飯店竟然非常大方的同意了。為門僮Peter 到行李員都非常親切而周到，bar的調酒非常好。 房間內提供的杯子是水晶杯，非常有品味」

「Excellent hotel experience」

「The hardware is nice, location is perfect and generally staff were helpful. But housekeeping is a bit hit and miss. Eg They never showed for turn down, and they ask you to order breakfast with the card but never provided a card. Some items (that are complimentary) were replenished whilst others were not. But overall a great hotel and I would stay here again. 」

「Great location and staff was very friendly」

「Housekeeping is not very good for a five star hotel」