「It’s a comfortable and enjoyable place to stay. The pool is great, and there are hammocks beneath the coconut trees, perfect for unwinding. The air conditioning works well, though there’s no refrigerator in the room. Still looking forward to trying the continental breakfast, but expectations are high.」
「The property is located in a good spot, away from the craziness of downtown but close enough you can walk. The beach area in front is one of the surfing hotspots if that's what you are looking for. Mainly I would say the staff at this place is the best anywhere that we've been in years. They are friendly, helpful and all around amazing.」
「Great beautiful property, designed with the jungle, very unique and eco friendly. Lots if birds around the property, only a few steps away from the beach. Close to restaurants in a very exclusive suburb. 」
「This place was the highlight of our trip! The room was spacious and clean. The property grounds were immaculate and gorgeous! The staff was helpful and friendly and the food was delicious! The pool overlooking the sea was awesome! Samara is a short drive away and the beach is within walking distance from the property! We highly recommend this place! 」
「The property is really nice, everything look neat and clean. The personnel is very polite and friendly.
We just stayed one night for transit, but so far the best experience was during checking. Downside is the AA noise, not finding how to run hot water in the bathtub. 」
「I spent two days here and it was unlike any other lodge/hotel I’ve been to before.
The rooms are beautiful, the pool is stunning, the jungle gym is also such an amazing addition but nothing tops the the host himself, he made sure every question was answered and I truly felt at home almost 4000 km from Canada.
Pura vida!!」
"This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why:
1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor.
2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep.
3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house.
4. No Umbrellas Provided: On a rainy night, the so-called resort had no umbrellas available for guests.
5. Inedible Food: The quality of the food was extremely poor.
6. No Water Without Warning: There was a water outage during the night without any prior notice or warning. The room had no phone, so I had to run to the front desk in the pouring rain, only to find no staff present. This resulted in not being able to shower in the hot weather and could not use tolit until the following day.
7. Incorrect Wi-Fi Password: The Wi-Fi password provided at check-in was incorrect. We had to make a second trip to the front desk to be told it was a printing error.
The most unacceptable part was the unannounced water outage. At 11 p.m., I attempted to take a shower, only to find there was no water—neither for bathing nor for the toilet. I went to the front desk, which was completely unmanned. The next day, when I brought up the issue with staff, one person claimed the water was only off for 10 minutes, and another, after consulting the manager, said it was 30 minute"