Accor Hotels Otaru hotels

"The location is superb! We loved to be able to walk around the area and find everything that we needed from shops to restaurants to many bus stops. The staff was amazing, very well trained in hospitality!"

"We stayed at the tatami room with sea view. Staffs were polite. Room was spacious but I hated the tatami mats in the bedroom, it was old and tiny bits of the tatami was everywhere in the room that it got on our clothes and bed. I've stayed in many ryokans around Japan with tatami mats and not once did I experience one that was so poorly maintained. Toilet was old, a little too dark and cold during showering, amenities can be improved. The room was dusty too. Breakfast was moderate but repetitive. Will I stay here again? Probably not."

"Hotel Nord Otaru is located across the street from the canal. It has a good view of the canal, but the ocean view is far away and unimpressive. The rooms are dated. Our shower room smelled like mildew and there was some visible mold on the ceiling. The room size is larger than typical for Japan. The breakfast buffet was mediocre but convenient. The Hokkaido ramen was good. The bar upstairs had a nice ambiance but they were out of several types of alcohol and their signature cocktail. It’s about an 11 minute walk to Otaru Station and about 28 minutes to the Mount Tengu Ropeway. "

"Staff not really friendly"

"It is very close to Sapporo Station which is convenient for coming in and out of the city from Chitose Airport and commuting around the city. The property is clean with a more than sufficient amenities. The only problem I had was the smell of diesel on the 1st and 2nd floor, which was off-putting."

"Very professional staff."

"Yes"

"This is from my twelve year old daughter: The Spa was very chill and relaxing. The Sauna was very hot and enjoyable, while the cold bath was refreshing. I think it is a great place for a vacation. I highly recommend it."

"地點極佳，飯店人員態度也都很好，房間也很舒適，又有良好的景觀"