Search Cottages in Kim Ma

"Anna as the breakfast supervisor has been great.. she was bery helpful ơn advices and where to go.. the front desk staff were also very pleasant and welcoming .. We felt at home.. the breakfast menu was very good .. the location is super and the staff was very helpful.. we will come back .."

"Great stay at the Pan Pacific. Fantastic friendly staff and great breakfast options. We also club access which was a nice touch. Good location for exploring Hanoi. Clean, spacious room as well."

"Good but little small rooms"

"Very nice hotel, room was clean and spacious, bed was comfortable and staff were very attentive to all needs and solved any problems we had. We also had an airport transfer booked by them which was very convenient and better priced than any transfer we had used previously "

"Excellent hotel, really clean and well decorated. Great location. Exceptional customer service from all the staff at the hotel "

"Amazingly helpful staff. Unfortunately I arrived to the hotel with very bad food poisoning and the staff was catering to our needs. They were super friendly and helpful. At the beginning we even got a room upgrade. Unfortunately I was not able to explore Hanoi much but beautiful comfortable room made my situation better as I stayed there for 2 days.Especially bug thank you to Kim for helping us a lot. I definitely want to come back next time healthy to explore the city "

"I have stayed at this hotel before and I will continue to stay here when I am in Hanoi, Vietnam!! They just got their new Breakfast room open, and it is Lovely!!! The front desk Staff went out of their way again for me!!! My flight was canceled back to the USA, so they were able to allow me to stay in my current room for two more days, which took a little effort on their part!!!! I like everything about this Hotel, but especially the STAFF!!! This is a Charming Botique Hotel!!!!!!!!"

"Amazing Location, service and amenities . Staff kind, efficient and helpful All in all great experience "

"Professional service. Spectacular views"