「I want to start by saying the front desk team was kind and welcoming. The woman who checked us in went out of her way to make us feel comfortable, offering bottled water and snacks, which we appreciated. She handled a difficult situation at check-in with professionalism.
That said, there were several concerns during our stay. The area surrounding the hotel felt unsafe, with a noticeable homeless presence around the property and street. While a security guard was outside when we arrived, we did...
「I want to start by saying the front desk team was kind and welcoming. The woman who checked us in went out of her way to make us feel comfortable, offering bottled water and snacks, which we appreciated. She handled a difficult situation at check-in with professionalism.
That said, there were several concerns during our stay. The area surrounding the hotel felt unsafe, with a noticeable homeless presence around the property and street. While a security guard was outside when we arrived, we did...
Marcia