Travelers enjoy beachside massages and swim-up bar refreshment at Cancun Bay All Inclusive Hotel, where tropical sunshine creates perfect vacation days
Cancun Bay All Inclusive Hotel offers a complete vacation package with a welcoming atmosphere for families. Guests can relax with hot stone treatments at the spa or spend time at either of the two outdoor pools. Five restaurants serve international dishes for all daily meals.
Reviews
7.67.6 out of 10
Good
Popular amenities
Hot tub
All inclusive
Parking included
Restaurant
The current price is NT$6,827
NT$6,827
NT$8,418 total
includes taxes & fees
Jun 11 - Jun 12
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Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 55
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: USD 4.93 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out fee: USD 55 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 12 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Cancun Bay All Inclusive Hotel have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–6:00 PM.
How much does it cost to stay at Cancun Bay All Inclusive Hotel?
As of 2026/5/21, prices found for a 1-night stay for 2 adults at Cancun Bay All Inclusive Hotel on 2026/6/11 start from NT$6,827, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Cancun Bay All Inclusive Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Cancun Bay All Inclusive Hotel?
Check-in start time: 3:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Cancun Bay All Inclusive Hotel?
Check-out is at noon. Late check-out is available for USD 55 (subject to availability).
Are there all-inclusive benefits at Cancun Bay All Inclusive Hotel?
Some rate plans available at this property are all-inclusive.
Where is Cancun Bay All Inclusive Hotel located?
Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of Langosta Beach, Tortuga Beach, and Plaza Las Americas. Ultramar Ferry Puerto Juárez and Cancun Convention Center are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff was amazing, everybody was super kind and helpful throughout. The amenities could use some work as they really only had a pool and not much more but it’s worth it for the price. The beach it’s on is not the best but again, worth the price!
The property is clean and very calm. If you’re looking for a resort that’s lively with a bunch of fun activities planned, this isn’t the resort for you.
Good value for the price. The resort was very clean and the pools were lovely. The beachfront is small but it wasn’t crowded. The food choices were limited but all were very tasty. The staff was very attentive at all times.
This is our fourth time staying at Cancun Bay Resort. Our room was always clean, the restaurants are great and the margaritas are 10/10. Our server, Ramses, made this trip fabulous and our bartender, Jordan, recognized us from previous years. As per usual, we I’ll be back again
Lovely hotel, lovely food and good selection at every meal, attentive staff, great pools and beach access. The ocean view room had a stunning view from the balcony.
Great resort. Second time here. Been to 9 other resorts in Riviera Maya and this one stands out. Beautiful property, plenty of pools and entertainment. The food is excellent, especially the lunch buffet by the main pool. Best we’ve had in Mexico. The beach is not the prettiest, but there’s a nice area for water-sports that is very calm. Highly recommend.
Amazing stay! Diego from entertainment and the bartenders including Jordan, Marco and Osvaldo gave the best service.
Cleanliness was perfect and top class location!
Would definitely recommend and visit again soon!!!