西公園 5 星級飯店

「Excellent staff」

「The suite was clean with warm ambient lighting. The staff was courteous. I found housekeeping to be through and observant to where we liked items to be placed. Our family enjoyed our stay and will return. 」

「The service is awesome especially room service.」

「We had an amazing stay at The Biltmore for our anniversary! Upon arrival, which was very early for a check in, around 10:00am, they had our Expedia One Key VIP perks already noted for us, and walked us through what they were able to offer right on the spot - early check in, a free room upgrade, and a resort credit! All without us even having to ask - they were prepared and happy to treat us like VIPs! Our room was stunning and housekeeping was wonderful. Every meal was delicious, and all of the...

「Very bad, old and dirty!!! This hotel is totally ruined my holiday. When I first arrived, I hope I can do a fast check in and order some food at the room because it is late. But the food is really disgusting. Also, the room cleaning service is awful and slow. I called front desk I need a room cleaning service, meanwhile I can get some food at the hotel. But when I finished my lunch. It took me an hour, but when I go back to my room, they don’t even start. After they finished the cleaning, there...

「super good」

「This was a fantastic experience, the staff are so friendly and accommodating, they make you feel at home. I wish there were a 10-star option」

「The staff and level of friendly service was first class. The food either in the restaurant or pool area was great too. 」

「早晨9点装修噪音。浴缸很脏。」

「Beautiful spacious rooms and excellent service 」

「wifi需要钱 停车45一天而且取车速度慢 住两晚 第一个房间洗手盘漏水换了后厕所连堵两天 行政楼层的早餐基本没东西吃」

「设备老旧 海景美。不推荐」